Administrator, Customer Account Services

National Motor Freight Traffic Association, Inc.

Handles customer concerns for the corporate office across Small Package and Finance & Accounting divisions. Manages internal/external contacts for customer satisfaction and loyalty.

Posted 6/2/2026full-timeRichmond • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handles emails from external customers contacting the corporate office for assistance.
Issues concerns and routes concerns to the appropriate location.
Represents the corporate staff and the executive leadership team on customer issues received in written format.
Responds to customer emails, letters and call backs while maintaining ownership of the situation.

Requirements

What you’ll need

U.S. citizen or otherwise authorized to work in the U.S.
Employer will not sponsor visas for position.
Must be located in the same geographic location as the job or willing to relocate
Works and communicates well with other team members
Demonstrates strong analytical and MS Office skills
Possesses outstanding communication skills (verbal and written) with emphasis on correct spelling and grammar

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account National Motor Freight Traffic Association, Inc. Website LinkedIn All Job Openings 11 - 50 employees Since 1956, the National Motor Freight Traffic Association, Inc. (NMFTA)™ has represented the interests of the less-than-truckload (LTL) motor carrier industry. Administrator, Customer Account Services 🔥 1 hour ago 🏢🏡 Richmond – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Handles emails from external customers contacting the corporate office for assistance.
Issues concerns and routes concerns to the appropriate location.
Represents the corporate staff and the executive leadership team on customer issues received in written format.
Responds to customer emails, letters and call backs while maintaining ownership of the situation. 🎯 Requirements
U.S. citizen or otherwise authorized to work in the U.S.
Employer will not sponsor visas for position.
Must be located in the same geographic location as the job or willing to relocate
Works and communicates well with other team members
Demonstrates strong analytical and MS Office skills
Possesses outstanding communication skills (verbal and written) with emphasis on correct spelling and grammar Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Principal Associate, Lending Platforms Administrator 🕒 April 14 Capital One 10,000+ employees 🏦 Banking 💳 Fintech 💸 Finance Website LinkedIn All Job Openings Associate role in Capital One’s Small Business Lending optimizing loan platform administration. Collaborating across teams to enhance operational efficiency while driving platform adoption. 🏢🏡 Richmond – Hybrid 💵 $98.9k - $112.9k / year 💰 Post-IPO Equity on 2023-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🖥️ Administration 🦅 H1B Visa Sponsor View More Administrator Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

analytical skillsMS Office

Soft Skills

communication skillsverbal communicationwritten communicationteamworkownership