Specialist, Total Rewards Operations Support

National Geographic Society

Total Rewards Operations Support Administrator ensuring operational excellence in compensation, benefits, and recognition programs at National Geographic Society. Collaborating with HR for company initiatives.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $64,600 - $68,000 per yearWebsite

About the role

Key responsibilities & impact

Manages the processing of the invoices for the Total Rewards team and claims payments for designated benefit plans
Resolves vendor invoicing discrepancies
Assists the Total Rewards Partner with benefit plan audits
Assists retiree and former staff population with inquiries about retiree medical, life insurance, pension and 401(k) benefits
Processes life insurance claims on behalf of active and retiree population
Assists with administrative tasks related to annual open enrollment period
Responds to employee inquiries by returning phone calls and managing the benefits inbox and Slack communication
Supports coordination of information for annual audits for retirement plans
Manages routine entry of recipient data into recognition platform
Assists with maintaining and updating the gift stores within recognition platform
Administers and coordinates annual awards program
Conducts research to support improvement of current reward programs
Provides support in administrating compensation tool platform
Supports the director in completing and managing compensation surveys
Assists in annual merit and promotion process
Processes regular stipends related to compensation components
Improves and maintains the Standard Operating Procedure guide for the Total Rewards team

Requirements

What you’ll need

A Bachelor’s Degree or equivalent work experience
3+ years of Total rewards or HR experience
Strong attention to detail and excellent problem solving skills
Advanced MS Excel and Power Point skills
Exceptional verbal and written communication skills
A self-starter who is able to manage multiple priorities simultaneously, but someone who can also work as part of a team
Experience with HRIS functionality
Ability to maintain confidentiality

Benefits

Comp & perks

medical, dental, and vision insurance
engaging and comprehensive wellness program
401(k) retirement savings plan with matching contributions after 6 months of employment
flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year)
10 days of sick leave
12 paid holidays
paid winter break between December 25 and 31
paid parental leave
adoption and surrogacy expense reimbursement
fertility benefits
learning and development opportunities
Lifestyle Spending Account
pet adoption assistance and insurance
pre-tax transportation benefits with a generous employer subsidy
employer-paid life insurance and disability benefit
a variety of National Geographic discounts and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

MS ExcelPowerPointHRIS functionalityinvoice processingclaims processingbenefit plan auditslife insurance claimscompensation tool administrationdata entryStandard Operating Procedure maintenance

Soft Skills

attention to detailproblem solvingverbal communicationwritten communicationself-startertime managementteam collaborationconfidentiality