Coordinator, Social Media Community Engagement

National Geographic Society

Coordinator managing social media community engagement for National Geographic Society. Collaborating on social media strategies and community interactions to enhance brand relevancy.

Posted 4/26/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $26 per hourWebsite

About the role

Key responsibilities & impact

Support scheduling daily publishing of content across all social channels (Instagram, Facebook, LinkedIn, Threads and YouTube)
Implement the Society’s community engagement efforts across all social media channels
Monitor, respond to and engage with comments, DMs, mentions and tags that reflect the Society’s brand voice
Monitor social media for potential opportunities for the Society to engage in cultural moments and conversations
Build and refine social listening reports to actively monitor content and conversations about the Society
Support regular reports to track community engagement KPIs, including engagement, sentiment and growth

Requirements

What you’ll need

Bachelor’s degree preferred
2+ years of social media or digital experience
Active social media user with an understanding of major platforms such as Instagram, Threads, Facebook, LinkedIn and YouTube
Experience with digital social media tools (e.g., Sprout Social, Hootsuite or Sprinklr)
Ability to work on multiple projects, under deadlines, with changing priorities in a dynamic, fast-paced environment
Strong verbal and written communication skills and the ability to maintain a consistent brand voice
Ability to work collaboratively in a team environment

Benefits

Comp & perks

medical, dental, and vision insurance
engaging and comprehensive wellness program
401(k) retirement savings plan with matching contributions after 6 months of employment
flexible paid time off benefits with up to 22 days of paid annual leave per calendar year
10 days of sick leave
12 paid holidays
paid winter break between December 25 and 31
paid parental leave
adoption and surrogacy expense reimbursement
fertility benefits
learning and development opportunities
Lifestyle Spending Account
pet adoption assistance and insurance
pre-tax transportation benefits with a generous employer subsidy
employer-paid life insurance and disability benefit
a variety of National Geographic discounts and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

social media managementcommunity engagementcontent publishingsocial listeningKPI trackingdigital experience

Soft Skills

communication skillscollaborationproject managementadaptabilitybrand voice consistency

Certifications

Bachelor’s degree