Customer Service Representative

National Exchange Bank & Trust

Customer Services Representative providing guidance and transactions for customers at National Exchange Bank & Trust. Engaging with clients and assisting with their financial needs while maintaining a friendly demeanor.

Posted 7/17/2026full-timeSheboygan Falls • Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong interpersonal skills to effectively guide customers in their financial decisions while ensuring accuracy in teller transactions and cash management. Proficient in using standard office and banking software to enhance customer service and operational efficiency.

Highest-signal resume keywords

Interpersonal SkillsTeller TransactionsCash ManagementMicrosoft Office SuiteEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Teller TransactionsCash ManagementFinancial Guidance

Soft Skills

Interpersonal SkillsEmpathyEffective Communication

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams

Industry Keywords

Bank ProductsCustomer ServiceCash Drawer Management

About the role

Key responsibilities & impact

Create a difference in the lives of our customers every single day.
Providing guidance to help customers make decisions about their financial needs.
Completing teller transactions including cashing checks, processing deposits, and withdrawals.
Offering appropriate bank products and services.
Balancing and maintaining a cash drawer with accuracy and attention to detail.

Requirements

What you’ll need

Interpersonal skills necessary to relate to and empathize with customers and coworkers
Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams
Ability to communicate effectively via phone, email and in person
A high school diploma or equivalent.

Benefits

Comp & perks

Health, Dental, and Vision Insurance
Health Savings Account with Employer Contributions
Short and Long Term Disability
Employer Paid Life and AD&D Insurance
Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible scheduling
Education Assistance Program
Product & Service Discounts & more!