Healthcare Staffing & Scheduling Coordinator – IDD Residential Services

National Counseling Group

Staffing & Scheduling Coordinator managing caregiver schedules and staffing levels at Starlight Behavioral Health. Ensuring quality care and compliance in residential IDD services.

Posted 7/28/2026full-timeHuntington • Virginia, West Virginia • 🇺🇸 United StatesLead💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee scheduling within healthcare environments, particularly in managing staffing for West Virginia Intellectual & Developmental Disabilities (I/DD) Waiver residential services. Strong organizational, communication, and problem-solving skills are essential for effectively coordinating staffing needs and maintaining compliance with training requirements.

Highest-signal resume keywords

Employee Scheduling ExperienceHealthcare Environment ExperienceWest Virginia I/DD Waiver KnowledgeStrong Organizational SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee SchedulingStaff CoordinationAttendance MonitoringPTO ManagementTraining Verification

Soft Skills

Organizational SkillsProblem-Solving SkillsTime Management SkillsInterpersonal SkillsCustomer Service Skills

Tools & Technologies

Electronic Health Record (EHR)

Certifications & Qualifications

High School Diploma or GED

Industry Keywords

Healthcare SchedulingStaffing LevelsDirect Support Professionals (DSPs)Admissions PlanningIntellectual & Developmental Disabilities

About the role

Key responsibilities & impact

Develop employee schedules based on approved treatment plans and upload schedules into the Electronic Health Record (EHR).
Coordinate daily staffing needs, manage employee call-offs, and secure qualified replacement staff.
Monitor staffing levels and proactively minimize overtime by reviewing schedules.
Review staffing schedules at least twice daily and respond promptly to schedule changes.
Review and approve Paid Time Off (PTO) requests within three business days.
Verify that all employees have completed required training before assignments.
Monitor attendance and communicate concerns regarding tardiness and absenteeism.
Participate in Admissions Planning Committee meetings.
Notify the Operations Manager of employee resignations and staffing changes.
Meet monthly with the Director of Operations to review staffing trends.
Assist with recruiting, interviewing, and hiring Direct Support Professionals (DSPs).

Requirements

What you’ll need

High School Diploma or GED required.
Associate's or Bachelor's Degree preferred.
One (1) year of scheduling experience in a healthcare environment or three (3) years of scheduling experience in a high-volume environment coordinating schedules for 50 or more employees.
Experience scheduling staff for West Virginia Intellectual & Developmental Disabilities (I/DD) Waiver residential services is strongly preferred.
Strong organizational skills with the ability to prioritize multiple responsibilities in a fast-paced environment.
Excellent communication and customer service skills.
Ability to build positive working relationships with employees, leadership, clients, and families.
Strong problem-solving, critical thinking, and time management skills.
Ability to work independently while collaborating effectively with multiple departments.

Benefits

Comp & perks

Hybrid schedule with the ability to work remotely one day per week.
Consumer-driven health plan coverage provided by Anthem Wellness.
Health Savings Account (HSA) or Flex Spending Account (FSA).
Two dental plan options available through Delta Dental.
Affordable vision plan available through EyeMed.
An optional Dependent Care Flexible Spending Account.
Generous paid time off.
401k or Roth IRA Retirement Programs.
Financial planning and education services at no cost to you.
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability).
Educational Assistance.
Licensure Residency Program for Full-time Clinical Staff.
Advancement and Career Development Opportunities.