National Association of Community Health Centers (NACHC)

Apprentice Epic Patient Access Analyst – Epic Proficiency Required

National Association of Community Health Centers (NACHC)

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $59,927 per year

Job Level

Entry Level

About the role

  • Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs.
  • Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements.
  • Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality.
  • End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts.
  • Training Support: Assist in creating user guides and training materials for member staff.
  • Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps.
  • Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT.
  • Engage in training and development activities to build analytical and technical skills.

Requirements

  • Must have successfully completed an OCHIN workforce training program or have similar experience
  • Epic proficiency in Cadence, Prelude, RTE, Grand Central required
  • Interest in data analysis, problem solving, and continuous learning
  • Basic understanding of healthcare operations and EHR systems
  • Strong analytical and problem-solving skills
  • Excellent communication, collaboration, and organizational skills
  • Strong computer literacy and willingness to learn new tools and systems
  • Strong attention to detail and ability to follow instructions
Benefits
  • Generous compensation package
  • Support for entire well-being
  • Healthy work-life balance
  • Opportunity for professional advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Epic configurationEpic CadenceEpic PreludeEpic RTEEpic Grand Centraldata analysistestingworkflow analysistroubleshootingdocumentation
Soft skills
analytical skillsproblem-solving skillscommunication skillscollaboration skillsorganizational skillsattention to detailwillingness to learn
Certifications
OCHIN workforce training program