Senior Manager, Credentialing & Training Program Development

National Apartment Association (Naahq)

Senior Manager responsible for credentialing and training program development at National Apartment Association. Overseeing curriculum development, instructor training, and program assessments.

Posted 6/12/2026full-timeArlington • Virginia • 🇺🇸 United StatesSenior💰 $92,000 - $95,000 per yearWebsite

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Hard Skills

curriculum developmentprogram developmentcontent updatesassessment contenttraining course contentvirtual activitiessales plansmanagement of education programscontinuing education standards

Soft Skills

collaborationcommunication skillspresentation skillstime managementmultitasking

Tools & Technologies

Microsoft TeamsZoom

Industry Keywords

credentialingassessment-based certificate programsNAA Education Instituteinstructor training programsvolunteer management

About the role

Key responsibilities & impact

Senior Manager of Credentialing & Training Program Development responsible for developing, planning and executing new and existing programs and activities, primarily training and curriculum development for NAA Education Institute’s assessment-based certificate programs.
Maintenance and administration of NAAEI core assessment-based certificate program curriculum and assessment content.
Developing and implementing content updates and reviewing processes to ensure relevancy of the programs.
Development and delivery of programs’ curricula, training course content, virtual activities such as webinars, online courses and reference materials.
Management of volunteer teams to maintain credential program assessment cycles.
Management of NAAEI’s instructor training programs, to include the Instructor Audit Program, Advanced Facilitator Training and NAAEI Faculty Program.
Development and implementation of sales plans for National Training and Corporate Training programs and support of general NAAEI marketing efforts.

Requirements

What you’ll need

4-5 years progressive professional responsibility for management and administration of education programs, including curriculum development and demonstrated knowledge of continuing education standards.
Bachelor’s degree in a related field.
Experience with certification or certificate programs a plus.
Ability to effectively collaborate internally and externally to achieve program goals.
Excellent written, oral, visual communication and presentation skills.
Ability to effectively communicate with a wide variety of audiences.
Ability to manage multiple tasks simultaneously and ensure timely and accurate results.
Experience with virtual meeting software applications such as Microsoft Teams and Zoom.
Ability to travel out of state and overnight 2-3 times per year.

Benefits

Comp & perks

Flexible Hybrid schedule (2 days in office)
Competitive pay
Growth focused, ‘people first’ company culture
Generous PTO and sick leave
Health, vision, dental and more including newly added infertility coverage!
11 NAA holidays + 1 floating holiday of your choice!