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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in phlebotomy services and patient care coordination, with a strong focus on operational efficiency and compliance. Proven ability to supervise and mentor teams while ensuring adherence to specimen handling protocols and EMR documentation.
Highest-signal resume keywords
Phlebotomy ExperienceTeam LeadershipOperational EfficiencyCompliance ManagementQuality Assurance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyPatient Care CoordinationSpecimen HandlingEMR DocumentationQuality Checks
Soft Skills
Team ManagementMentoringProblem SolvingCollaboration
Tools & Technologies
Supply Chain Management
Certifications & Qualifications
Phlebotomy Certificate
Industry Keywords
Clinical OperationsLaboratory OperationsPatient CoordinationCompliance
About the role
Key responsibilities & impact- Assist with the team's day-to-day operations and ensuring excellence in patient care coordination, phlebotomy services, and administrative operations.
- Support daily team management, operational efficiency, and compliance.
- Support seamless collaboration between field teams, patients, and operational departments.
- Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs.
- Provide daily support to the Phlebotomy Solutions team.
- Supervise, mentor, and develop a team of phlebotomists across designated locations.
- Ensure all team members maintain compliance with specimen handling protocols and EMR documentation.
- Proactively mitigate issues that could impact operational performance.
- Oversee supply chain needs, including ordering and tracking supplies.
Requirements
What you’ll need- Education: High school diploma or GED required.
- Experience: A minimum of 5 years of phlebotomy experience is a must.
- A supervisory or team-lead role within a clinical or laboratory operations setting is strongly preferred.
- Certifications: Phlebotomy Certificate required as per state regulations.
Benefits
Comp & perks- Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Free testing for employees and their immediate families.
- Fertility care benefits.
- Pregnancy and baby bonding leave.
- 401k benefits.
- Commuter benefits.
- Generous employee referral program.