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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
phlebotomyvenipuncturesfinger sticksaseptic techniquespecimen integrityscreening proceduresHIPAAPHI privacyblood specimen retrievalphlebotomy program management
Soft Skills
customer careoperations managementteam supervisionproblem resolutionownershipscheduling managementcommunicationleadershiporganizational skillsbilingual skills
Tools & Technologies
phlebotomy equipmentPatient Service Centerlaboratory testing systemsspecimen tracking systemsvendor management systems
Certifications & Qualifications
Phlebotomy CertificationBS/BA degreeHigh School Diploma
Industry Keywords
patient service centerspecimen collectionquality resultstest requisitionsfinancial experiencebudgetary experience
About the role
Key responsibilities & impact- Serves patients by identifying the best method for retrieving blood
- Prepares specimens for laboratory testing
- Performs screening procedures
- Acts as an operations manager for the designated patient service center (PSC)
- Oversees Natera’s phlebotomy program at the specified location
- May require oversight of other phlebotomists
- Verifies test requisitions by comparing information with orders
- Obtains blood specimens by performing venipunctures and finger sticks
- Maintains specimen integrity by using aseptic technique
- Tracks collected specimens by initialing, dating, and noting times of collection
- Maintains quality results by following Natera procedures
- Resolves unusual test orders by contacting the physician or reference laboratory
- Enhances Natera’s phlebotomy reputation by accepting ownership for accomplishing requests
- Completes training relating to HIPAA/PHI privacy as soon as possible but not later than the first 30 days of hire
- May require heavy lifting of up to 50 pounds of supplies
- Assists with managing all phlebotomy equipment
- Assists with managing Patient Service Center vendors
- Manages scheduling issues and oversees phlebotomy program management
Requirements
What you’ll need- Minimum of 5 years of phlebotomy experience
- 5+ years high-level customer care experience
- Managing/supervising phlebotomy operations and teams experience preferred
- BS/BA degree (preferred)
- High School Diploma (or equivalent) required
- Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state
- Previous financial and budgetary experience preferred
- Bilingual language skills preferred
Benefits
Comp & perks- Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
- Free testing for Natera employees and their immediate families
- Fertility care benefits
- Pregnancy and baby bonding leave
- 401k benefits
- Commuter benefits
- Generous employee referral program