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About the role
Key responsibilities & impact- A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures.
- The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location.
- Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth.
- Verifies test requisitions by comparing information with orders and requisition documentation.
- Verifies patient by reading patient identification.
- Obtains blood specimens by performing venipunctures and finger sticks.
- Maintains specimen integrity by using aseptic technique, following Natera procedures; observes isolation procedures.
- Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed in Natera provided system.
- Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis.
- Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations.
- Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification.
Requirements
What you’ll need- Minimum of 5 years of phlebotomy experience.
- 5+ years high-level customer care experience Managing/supervising phlebotomy operations and teams experience preferred.
- BS/BA degree (preferred).
- High School Diploma (or equivalent) required.
- Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state.
- Previous financial and budgetary experience preferred.
- Bilingual language skills preferred.
Benefits
Comp & perks- Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.
- Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
- We also offer a generous employee referral program!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
phlebotomyvenipuncturesfinger sticksaseptic techniquespecimen integrityquality controlKPI reportingpatient identificationtest requisition verificationspecimen tracking
Soft Skills
customer careoperations managementteam supervisionproblem resolutioncommunicationleadershiporganizational skillsattention to detailcomplianceinterpersonal skills
Certifications
Phlebotomy CertificationBS/BA degreeHigh School Diploma