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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
phlebotomyvenipuncturesfinger sticksaseptic techniquespecimen integrityquality controlKPI reportingpatient identificationtest requisition verificationspecimen tracking
Soft Skills
customer careoperations managementteam supervisionproblem resolutioncommunicationleadershiporganizational skillsattention to detailcomplianceinterpersonal skills
Tools & Technologies
Natera procedureslaboratory testing systemsquality-control logpatient service center (PSC)biweekly reporting systems
Certifications & Qualifications
Phlebotomy CertificationBS/BA degreeHigh School Diploma
Industry Keywords
blood specimen retrievalpatient volume growthlegal regulationsfinancial experiencebudgetary experiencebilingual skills
About the role
Key responsibilities & impact- A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures.
- The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location.
- Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth.
- Verifies test requisitions by comparing information with orders and requisition documentation.
- Verifies patient by reading patient identification.
- Obtains blood specimens by performing venipunctures and finger sticks.
- Maintains specimen integrity by using aseptic technique, following Natera procedures; observes isolation procedures.
- Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed in Natera provided system.
- Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis.
- Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations.
- Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification.
Requirements
What you’ll need- Minimum of 5 years of phlebotomy experience.
- 5+ years high-level customer care experience Managing/supervising phlebotomy operations and teams experience preferred.
- BS/BA degree (preferred).
- High School Diploma (or equivalent) required.
- Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state.
- Previous financial and budgetary experience preferred.
- Bilingual language skills preferred.
Benefits
Comp & perks- Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.
- Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
- We also offer a generous employee referral program!