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Natera

Client Billing Account Manager

Natera

Client Billing Account Manager addressing client billing issues and collaborating with various teams. Focused on revenue cycle management and ensuring accurate invoicing for assigned clients.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $25 per hourWebsite

About the role

Key responsibilities & impact
  • Manage assigned client billing accounts, reviewing balances and following up for payment.
  • Communicate with clients about unpaid invoices and resolve disputes.
  • Collaborate with internal teams to resolve billing delays and ensure accurate invoicing.
  • Deliver updates on balances and performance metrics to leadership.
  • Support revenue cycle initiatives by recommending optimized workflows and performance tracking systems.

Requirements

What you’ll need
  • Experience in Revenue Cycle Management or related field.
  • Strong communication skills (phone, email, video conferencing).
  • Ability to collaborate with internal teams (Sales, Billing, Customer Support).
  • Analytical skills to identify billing trends and recurring issues.
  • Knowledge of HIPAA and privacy regulations when dealing with PHI.

Benefits

Comp & perks
  • Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
  • Free testing for employees and their immediate families.
  • Fertility care benefits.
  • Pregnancy and baby bonding leave.
  • 401k benefits.
  • Commuter benefits.
  • Employee referral program.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue Cycle Managementbilling account managementperformance tracking systemsinvoicinganalytical skills
Soft Skills
communication skillscollaborationdispute resolution