Conduct complex data analysis and interpretation to support decision-making by organizational stakeholders.
Provide timely financial and business analytics, including monitoring and reporting on key performance indicators.
Analyze payer contract compliance, prior authorization, denial, and reimbursement trends.
Conduct in-depth reviews and audits to identify issues/trends and develop actionable remediation plans.
Design, execute, and evaluate improvement projects based on data-driven insights.
Develop actionable roadmaps for improving workflows and processes.
Coordinate with multiple teams for process improvement and efficiency optimization.
Monitor adherence to SOPs, SLAs, productivity, and quality standards set by leadership.
Support project management to ensure successful and timely completion.
Assist with governance and rollout of Natera SOP documentation.
Utilize tools such as Excel, Power BI, and other business intelligence tools for a wide range of analytics functions.
Comply with HIPAA/PHI privacy regulations when handling PHI and complete required training within 30 days of hire.

Requirements

Bachelor's degree in business, economics, related field, or equivalent preferred.
Minimum of 8 years of experience in business administration, information systems, health sciences, insurance company, or healthcare billing organization.
Advanced proficiency with quantitative software programs (Microsoft Excel, Google Sheets).
In depth knowledge of medical billing, insurance policies and healthcare reimbursement processes.
Experience presenting to a variety of stakeholders including senior management.
Advanced SQL knowledge and ability to query databases.
Experience with BI tools (PowerBi, Tableau) and building dashboards is preferred.
Strong problem-solving skills, with the ability to define problems, collect and reconcile data, and validate data against source information.
Self-motivated and shows initiative in a fast-paced environment.
Committed to achieving team and organizational goals and delivering high-quality results.
Driven to continuously improve processes and outcomes.
Excellent client/customer service skills, with the ability to exceed service and quality expectations.
Strong collaboration and communication skills to work effectively with teams.

Benefits

Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
Free testing for Natera employees and their immediate families.
Fertility care benefits.
Pregnancy and baby bonding leave.
401k benefits.
Commuter benefits.
Generous employee referral program!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisfinancial analyticsbusiness analyticspayer contract compliancemedical billinginsurance policieshealthcare reimbursement processesSQLquantitative softwaredashboard building

Soft Skills

problem-solvingself-motivatedinitiativeteam collaborationcommunicationclient serviceorganizational goals commitmentprocess improvementanalytical thinkingstakeholder presentation