Manager, Pathology Support
Natera
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
PMP
About the role
- Works with the Director of Operations and other stakeholders to maintain and support new and existing projects and launches
- Assess the needs of the team with a focus on production capacity, customer support, coordination of logistics, and problem solving.
- Serves as manager for laboratory professional staff (ASCP Certified PAs, CTs, HTs).
- Provide cross-functional program leadership to analyze, launch, and develop continuous improvement project to meet departmental goals by driving high level collaboration and coordination with various business functions.
- Apply advanced Lean principles (Value Stream Mapping, 5S, Standard Work Cellular Flow, Mistake Proofing, Total Productive Maintenance) to process improvements.
- Develop a detailed system to monitor and track progress of all projects to ensure all deliverables are met and on-time
- Establish and manages escalation pathways for delayed or problematic programs in concert with Operations Managers, Directors, and internal stakeholders.
- Confers with management to resolve problems, roadblocks, and barriers to progress.
- Gathers and analyzes product and service-based performance metrics.
- Collects information from cross functional areas to provide regular project status updates to key stakeholders.
- Monitors project status, reports any problems, produce project status documents, and escalates when necessary.
- Assists Operations leadership in completing side projects assigned by the manager
- Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
- Adheres to departmental Expectations
- Performs other duties as assigned
Requirements
- BS/BA degree in biological or laboratory sciences; MA/MS degree preferred
- ASCP Certification as Pathologists' Assistant, Specialist in Cytotecnology or Histology
- A minimum of 10+ years of industry-related or lab operations experience preferred
- Project Management Professional (PMP) Certification preferred
- Apply advanced Lean Six Sigma principles (Value Stream Mapping, 5s, Standard Work Cellular Flow)
- Strong working knowledge of Microsoft Office, gSuite
Benefits
- Comprehensive medical, dental, vision, life and disability plans
- Free testing for employees and their immediate families
- Fertility care benefits
- Pregnancy and baby bonding leave
- 401k benefits
- Commuter benefits
- Generous employee referral program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Lean principlesValue Stream Mapping5SStandard WorkCellular FlowMistake ProofingTotal Productive Maintenanceproject managementperformance metricscontinuous improvement
Soft skills
problem solvingcross-functional leadershipcommunicationcollaborationcoordinationstakeholder managementproject status reportingescalation managementteam managementanalytical skills
Certifications
ASCP CertificationProject Management Professional (PMP)