Nasoft.eg

Operations & Insights Executive

Nasoft.eg

full-time

Posted on:

Location Type: Hybrid

Location: El Sheikh Zayed City • 🇪🇬 Egypt

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Job Level

Junior

About the role

  • Execute and track operational workflows across departments (Account Management, Creative, Performance, etc.).
  • Enforce Standard Operating Procedures (SOPs) and assist in their continuous improvement.
  • Perform QA audits on campaign deliverables, content accuracy, and project timelines.
  • Monitor internal and client communication channels (WhatsApp, Email, ClickUp) for quality, tone, and timeliness.
  • Ensure accountability by flagging delays or missed KPIs across teams.
  • Build and maintain dashboards to track Sales, Campaign Performance, Client Retention, and Team Productivity.
  • Consolidate data from CRM, project management tools, ad platforms, and reporting systems.
  • Analyze trends such as campaign ROI, customer behavior, resource utilization, and profit per project.
  • Translate insights into clear reports and actionable recommendations for department heads.
  • Support weekly, monthly, and quarterly performance reviews with visual and verbal data summaries.
  • Coordinate between departments to align execution timelines with business goals.
  • Provide insight-led feedback to performance, sales, and content teams to optimize output.
  • Work closely with the BI, CRM, and Automation teams to integrate workflows and eliminate inefficiencies.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Data Analytics, or related field.
  • 1–2 years of experience in agency operations, account coordination, or reporting roles.
  • Experience working in a digital agency or fast-paced start-up.
  • Strong skills in Google Sheets, Looker Studio, and ClickUp (or similar PM tools).
  • Familiarity with marketing platforms and CRM systems (Meta Ads, Google Ads, HubSpot, etc.).
  • Attention to detail, time management, and ownership of deliverables.
  • Clear communication and an analytical mindset.
  • Exposure to no-code tools like Zapier or Make
  • Capable of preparing executive-level presentations and dashboards
Benefits
  • Working days: 5 days
  • Working Hours: (From 9:00 am to 6:00 pm)
  • Health, and social insurance.
  • Learning & Development.
  • Gym Subscription Discount

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysiscampaign performance trackingquality assurancereportingdashboard creationtrend analysisKPI monitoringproject managementcustomer behavior analysisresource utilization
Soft skills
attention to detailtime managementclear communicationanalytical mindsetaccountabilitycollaborationfeedback provisionorganizational skillspresentation skillsproblem-solving
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in MarketingBachelor’s degree in Data Analytics