Market Operations Lead

Nasdaq

Overnight Lead managing Equities Trading Services desk at Nasdaq. Overseeing junior analysts and ensuring support during overnight trading hours of 8pm-4am EST.

Posted 4/17/2026full-timeRemote • Arizona, North Carolina, Pennsylvania, Texas, Utah • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Responsible for day to day management of Equities Trading Services desk during overnight trading hours (8pm-4am EST)
Overseeing the work of 2 more junior analysts as they support the Nasdaq Stock Market during overnight hours
Research and respond to all trading and technical inquiries from both internal and external customers using various support tools
Provide assistance/training to customers in all facets of Nasdaq’s Equities business including the use of all exchange services and ancillary products
Troubleshoot all client connectivity issues including firewall changes, access list modifications, and session configurations
Support for the Nasdaq/FINRA Trade Reporting Facility (ACT)
Provide client assistance on specific functionality for all new and existing Nasdaq protocols
Manage major incidents by troubleshooting and communicating with internal and external clients
Apply AI-driven thinking to improve standard operating procedures and service workflows
Responsible for making regular process improvements in all facets of the group’s daily duties
Support user acceptance testing of new products

Requirements

What you’ll need

Undergraduate degree in business related major or related experience
At least 2-3 years of experience
Preference for Series 7, Series 24 or willingness to pass SIE within 5 months of employment

Benefits

Comp & perks

401(k) program with 6% employer match
Employee Stock Purchase Program with 15% discount
Student loan repayment program up to $10k
Company paid life and disability plans
Generous paid time off
Comprehensive medical, dental and vision coverage
Health spending account with employer contribution
Paid flex days to support mental wellbeing
Gym membership discounts
Hybrid home/office schedule (for most positions)
Paid parental leave
Fertility benefits
Paid bereavement leave
Company gift matching program
Employee resource groups
Paid volunteer days
Education Assistance Program
Robust job skills training and Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingclient connectivityfirewall changesaccess list modificationssession configurationsuser acceptance testingprocess improvementsAI-driven thinkingsupport toolsequities trading

Soft Skills

managementoversightcustomer assistancecommunicationtrainingresearchincident managementproblem-solvingcollaborationadaptability

Certifications

Series 7Series 24SIE