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Narvar

Project Manager

Narvar

Project Manager guiding Canadian retailers through onboarding and implementation of Narvar’s post-purchase experience platform. Managing timelines, risks, technical requirements, and customer handoffs across cross-functional teams.

Posted 8/7/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$100,000 - CA$110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer implementation projects in a SaaS environment, ensuring timely delivery and high standards through effective communication and collaboration with technical and non-technical stakeholders. Proficient in risk management, project documentation, and problem-solving within cross-functional teams.

Highest-signal resume keywords
Client-Facing Project ManagementSaaS Environment ExperienceSalesforceJiraCAPM Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementImplementation PlanningRisk ManagementAPIsData MappingJSON
Soft Skills
Strong Organizational SkillsExcellent CommunicationProactive Problem-SolvingHigh AccountabilityAdaptability
Tools & Technologies
Rocketlane
Certifications & Qualifications
CAPM
Industry Keywords
E-Commerce PlatformsRetail SystemsLogistics Technology

About the role

Key responsibilities & impact
  • Manage customer implementation projects end-to-end from kickoff through post-go-live, tracking progress, risks, and milestones
  • Collaborate with Customer Engineers and internal stakeholders to deliver projects on time and to a high standard
  • Serve as the primary customer contact throughout implementation
  • Facilitate technical discussions and translate customer requirements into implementation plans
  • Support scope changes, timeline management, and issue resolution
  • Maintain accurate project documentation, timelines, and stakeholder communications
  • Identify risks and dependencies and implement mitigation plans
  • Participate in post-go-live handoff and knowledge-sharing sessions

Requirements

What you’ll need
  • 5 plus years of experience in client-facing project management, onboarding, or technical implementation
  • Bachelor’s degree or equivalent experience
  • Experience in a SaaS environment is preferred
  • Familiarity with e-commerce platforms, retail systems, or logistics technology is a plus
  • Strong organizational skills and ability to manage multiple projects simultaneously
  • Excellent communication with technical and non-technical stakeholders
  • Proactive problem-solving mindset
  • Cross-functional experience with technical and customer-facing teams
  • Comfort discussing basic technical concepts such as APIs, data mapping, and JSON
  • High accountability, adaptability, and curiosity
  • Experience with Salesforce, Jira, Rocketlane, or similar tools is a plus
  • CAPM or similar certification is a plus

Benefits

Comp & perks
  • Annual bonus
  • Equity
  • Benefits
  • Professional wins, baby showers, birthday parties, and other celebrations