Head of Business Operations
Kickoff
SQL
Senior Product Manager – Security
Narvar
full-time
Posted on:
Origin: • 🏈 Anywhere in North America
Visit company websiteJob Level
Senior
Tech Stack
SQL
About the role
- Develop a deep understanding of the platform, application suite, market and customers to drive strategic planning and growth in returns, exchanges, delivery claims and similar capabilities
- Serve as a driving force for innovation in the customer and end user experience, working closely with design and research teams on developing the best UX for hundreds of millions of consumers
- Interface with clients to gather requirements, iterate on product features, and represent Narvar as a valuable business partner
- Build strong relationships and facilitate strategic alignment and decision-making with cross-functional leads and other product managers
- Identify and interpret immediate and/or upcoming client needs and work with the team to develop a product feature plan that addresses them
- Specify, prioritize, and communicate product requirements that contain user stories, business rules, flows, interaction design guidance, and use cases
- Define and analyze key product feature metrics to optimize features post-launch
- This role reports to the Director of Product Management
Requirements
- 10+ years of software product management experience in high-leverage roles
- 5+ years working in SaaS startups, ideally in ecommerce or retail fields
- Track record of creating highly intuitive and usable business- and consumer-facing experiences
- Ability to drive growth in ambiguous environments and bring others along
- Proven ability to collaborate across teams and geographies
- Skilled in analyzing and synthesizing data to set strategic goals while ensuring continuous measurement and iteration against it
- Exceptional communication skills, with the ability to flex your style based on the audience and effectively engage C-level executives
- Ability to keep perspective
- Bachelor's degree in business administration, marketing, computer science, economics, or a related field; or equivalent work experience
- Bonus: Familiarity with Metabase, SQL, or similar business intelligence tools
- Bonus: Technical background, ability to read and understand API documentation or formal education in programming
