Customer Success Manager

• Narvar is hiring an Enterprise Customer Success Manager to help scale our customer base; must be self-motivated, scrappy, and willing to learn and take action
• Own the health and success of your customers from go-live through to renewal and expansion
• Proactively engage clients at the right times to demonstrate value and identify opportunities for growth and advocacy
• Use data insights to track client health, and forecast and mitigate risk of churn
• Collaborate with product and engineering teams to synthesize customer feedback and drive product development
• Partner with sales counterparts to ensure renewal and expansion opportunities are planned, forecasted, and actioned efficiently
• Contribute to the scalability of the customer success team through documentation and process optimization

Enterprise Customer Success Manager

Senior Customer Success Manager, German Speaking

Senior Customer Success Manager, German Speaking

Customer Success Manager

Client Success Manager – UK, Europe

Customer Success Manager