Group Sales Manager
Nantahala Outdoor Center
full-time
Posted on:
Location Type: Hybrid
Location: Bryson City • North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $45,000 - $58,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage the Group Sales Coordinator, Onsite Experience Coordinators, and Part-Time Sales Representative, setting goals, tracking progress, and fostering professional development.
- Provide leadership and oversight to the sales team, ensuring performance targets are met or exceeded.
- Work closely with operations and experience teams to ensure seamless execution of group events, from check in, activities, meals, to check out.
- Track ongoing KPIs and performance metrics for the sales team, implementing strategies to maximize efficiency and revenue growth.
- Develop and execute a strategic sales plan to attract and retain group bookings across various markets, including corporate retreats, schools, and special interest groups.
- Research and pursue new vertical sales opportunities, identifying untapped segments that align with NOC’s offerings.
- Maintain and grow relationships with existing clients, ensuring high retention and satisfaction rates.
- Identify, scout, and attend trade shows, expos, and networking events to generate new leads and business opportunities.
- Collaborate with marketing to create targeted campaigns, promotional materials, and sales tools to drive group sales.
- Work with internal teams (e.g., Central Reservations, Adventure Operations, Hospitality, and Outdoor Schools) to optimize sales efforts, create sellable packages across teams, and bring them to potential clients.
- Build strategic partnerships with organizations, associations, and other businesses to enhance group sales opportunities.
- Develop and nurture relationships with event planners, corporate planners, camp directors, schools, and tourism boards to increase group bookings.
- Stay informed about industry trends and competitor offerings to maintain NOC's competitive edge in the group sales market.
Requirements
- 3+ years of sales experience, preferably in group sales, hospitality, outdoor recreation, or relatable industries.
- Proven track record of developing new business and meeting or exceeding sales targets.
- Experience in trade show participation, networking, and lead generation.
- Excellent interpersonal, communication, negotiation, and relationship-building skills.
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Proficiency in CRM software, Microsoft Office Suite, and other sales-related tools.
- Must have a strong sense of customer service and enthusiasm for sharing outdoor activities with others.
- Must be detail oriented while managing multiple tasks.
- Must be a team player.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencebusiness developmentlead generationKPI trackingstrategic sales planningmultitaskingcustomer service
Soft skills
leadershipinterpersonal skillscommunication skillsnegotiation skillsrelationship-buildingorganizational skillsteam playerattention to detail