Nametag

Backend Engineer

• Design, build, and operate backend services and APIs that power identity verification, account recovery, and account protection workflows
• Own database schema design, migrations, query performance, and data integrity
• Build and harden authentication, authorization, and data-protection systems
• Design for correctness under load, including idempotency, safe retries, failure handling, and observability
• Contribute to architecture decisions and help shape the technical roadmap
• Partner with product and design to ship secure, usable customer-facing workflows
• Build internal tools and dashboards that improve operational visibility and developer workflows
• Make clean integration decisions across frontend, backend, third-party APIs, and customer systems
• Operate what you build
• Debug complex production issues across services, data, infrastructure, and user flows
• Improve reliability, performance, testing, deployment, and observability
• Review code, mentor peers, and raise the technical bar across the team.

Senior Backend Engineer

DevOps Engineer

• Design, build, and maintain scalable, cost-effective cloud infrastructure across AWS and Fly.io.
• Own deployment strategy and service design across our monolith and microservices, including schema migrations and rollout safety.
• Manage infrastructure-as-code (CloudFormation, Terraform or equivalent) for reproducible, auditable infrastructure.
• Identify reliability risks, performance bottlenecks, and security gaps, and address them proactively.
• Evolve our observability stack: logging, distributed tracing, metrics, and uptime monitoring.
• Evolve on-call practices and incident response processes that keep us ahead of customer-impacting issues.
• Champion a culture of reliability: postmortems, runbooks, and continuous improvement after incidents.
• Manage and improve our CI/CD pipelines (GitHub Actions) and establish deployment best practices.
• Build internal platform tooling and abstractions that reduce toil and increase engineering velocity.
• Partner with product engineers to make infrastructure easy to use correctly and hard to use incorrectly.
• Design and operate data pipelines that support our ML-powered verification systems.
• Evolve our MLOps infrastructure so models can be trained, evaluated, and deployed safely and repeatedly.
• Work closely with engineering and product leadership on technical roadmap decisions.
• Review code, mentor peers, and help raise the bar on security, reliability, and operational discipline.
• Communicate infrastructure tradeoffs clearly across technical and non-technical stakeholders.

Senior Backend Engineer

Software Engineer, Reliability