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Nakupuna Companies

Claims Examiner Manager

Nakupuna Companies

Claims Examiner Manager supporting federal claims management program. Conducting claims intake, investigation, research, documentation, and case administration activities.

Posted 6/6/2026full-timeRemote • South Carolina • 🇺🇸 United StatesSeniorLead💰 $80,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact
  • Conduct initial intake and review of affirmative claims cases and related documentation.
  • Request and obtain police reports, accident reports, medical records, insurance information, and other supporting documentation.
  • Identify potential insurance carriers and gather information necessary to support claim development.
  • Communicate professionally with claimants, insurance representatives, medical providers, attorneys, and government personnel.
  • Draft initial Notices of Claim, standard demand letters, and routine correspondence for supervisory review.
  • Maintain accurate electronic case files within the Affirmative Claims Management Program (ACMP) or similar claims management systems.

Requirements

What you’ll need
  • 5-7 years of professional experience in claims processing, insurance operations, legal support, customer service, case management, or related fields
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, and Teams)
  • Ability to conduct research, gather information, and document findings accurately

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims processinginsurance operationslegal supportcase managementdocumentationresearchinformation gathering
Soft Skills
written communicationverbal communicationorganizational skillsattention to detail