Billing Specialist II

NAIC | NAICL

Billing Specialist II supporting NIPR, a nonprofit insurance licensing data and compliance technology company. Handling transactions, collections, reconciliations, account research, and customer billing support.

Posted 8/5/2026full-timeRemote • Kansas • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing operations, financial transaction processing, and account reconciliation while maintaining compliance and accuracy. Proficient in customer communication and collaboration with technical and business teams to enhance billing functions.

Highest-signal resume keywords

Billing OperationsAccount ReconciliationCollections ManagementMicrosoft Office ProficiencyCRM Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Transaction ProcessingPayment ReviewCustomer Account ManagementRefund ProcessingPayment Verification

Soft Skills

Highly OrganizedDetail-OrientedEffective CommunicationProblem-SolvingAbility to Meet Deadlines

Tools & Technologies

PeopleSoftSalesforceSQL TablesGateway

Certifications & Qualifications

Associate's Degree

Industry Keywords

Billing Cycle ActivitiesFinancial OperationsCustomer ServiceRegulatory ComplianceConfidentiality

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support billing operations and financial transaction processing with accuracy, completeness, and compliance
Perform collections activities, including account research, payment reconciliation, customer communications, and maintaining collection records
Support refund processing, payment verification, account reconciliation, and deposit verification
Support billing cycle activities, financial transaction reviews, reporting, and reconciliation functions
Handle account updates, research undeliverable communications, and coordinate issue resolution with internal stakeholders
Maintain accurate records and documentation, monitor account activity, communicate status updates, and escalate issues
Provide backup support for billing, payment, reconciliation, and collection functions
Communicate effectively with customers, technical teams, business development, data analysis, Finance, and NAIC support groups
Report responsibility status to NIPR management weekly and/or monthly
Handle customer complaints, support other staff, and perform other assigned duties

Requirements

What you’ll need

Associate’s degree
Five (5) years related work experience in accounting, billing, financial operations, or customer service functions, or equivalent combination of education and experience
CRM experience such as PeopleSoft, Salesforce, SQL tables, or Gateway preferred
Proficient in Microsoft Office
Experience with billing operations, payment review, account reconciliation, collections, and customer account management
Highly organized and detail-oriented, with ability to meet deadlines and manage complaints
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents
Close vision and attention to detail required
Ability to respond to inquiries from customers, regulatory agencies, or business community members
Ability to present information to management and instruct others in applications or procedures
Ability to maintain confidentiality and protect sensitive information
Effective verbal and written communication skills
Ability to follow established procedures and organizational policies and standards
Ability to collaborate with technical and business staff on billing enhancements
Willingness to travel occasionally for team meetings and in-person organizational events
Must be authorized to work for any employer in the United States; employment visa sponsorship is unavailable

Benefits

Comp & perks

Remote work schedule
37.5-hour work week
Tuition reimbursement
Referral bonuses
Choice of insurance plans
Vacation buy-back
Adoption assistance
Parental leave
Employee recognition programs
Days off for community service
Student loan repayment program