Operational Data Analyst

Nabla

Operational Data Analyst turning real-world customer deployments into scalable insight for Nabla's AI assistant. Collaborating with cross-functional teams to translate data into best practices.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $115,000 per yearWebsite

Tech Stack

Tools & technologies

GoSQLTableau

About the role

Key responsibilities & impact

Analyze customer implementation data, product usage patterns, and lifecycle metrics to identify new areas of impact and clinical value.
Build and maintain dashboards that track Go Live performance, time-to-value benchmarks, and early indicators of customer engagement.
Quantify the impact of configuration decisions, workflow design, and feature utilization on customer outcomes.
Identify trends and recurring friction points across deployments, translating them into structured insights for Operations and Product teams.
Collaborate with Clinical Product to surface real-world deployment insights that inform roadmap prioritization and feature refinement.
Work with Sales and Customer Success to develop evidence-based narratives around product value and operational impact.
Work with the Marketing team to evaluate communication opportunities, shape messaging based on real-world product impact, and support the development of relevant content and thought leadership.
Support leadership with structured analysis to guide strategic decisions around customer segments, workflows, and growth opportunities.

Requirements

What you’ll need

3+ years of experience with clinical operations and business operations data
Masters degree or higher in data science or related field (preferred)
Demonstrated track record of turning ambiguous business questions into structured analyses and actionable recommendations
Excellent communication and writing skills, with the ability to collaborate effectively across teams
Strong project management skills, with proven ability to manage multiple priorities simultaneously
Strong SQL proficiency and experience working with large, structured datasets
Experience building dashboards and reporting frameworks (e.g., Looker, Mode, Tableau, Sigma, etc.)
Ability to design metrics that connect operational inputs to business outcomes (e.g., time-to-value → retention → expansion)

Benefits

Comp & perks

Competitive salary and stock options
100% individual coverage for Medical, Dental, and Vision insurance
Unlimited paid time off and 11 national holidays
Unlimited sick leave
Paid leave for new parents
$1,500 to purchase home office equipment
Full ownership of your time and schedule

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLdata analysisdashboard buildingreporting frameworksmetrics designstructured analysisbusiness operations dataclinical operationsdata sciencefeature utilization

Soft Skills

communication skillswriting skillscollaborationproject managementanalytical thinkingproblem-solvingstrategic decision-makingtime managementinterpersonal skillsnarrative development

Certifications

Masters degree in data sciencerelated field