NABIS

Operations Manager, Expansion

NABIS

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $90,000 - $100,000 per year

Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Lead the end-to-end operational launch of new Nabis warehouse markets, including facility readiness, process implementation, staffing, and go-live execution.
  • Develop, document, and continuously improve the standardized Expansion Playbook, defining best practices for launching and stabilizing new markets from an operational and supply chain perspective.
  • Build warehouse operations from the ground up by establishing workflows, SOPs, performance metrics, and training programs that align with Nabis’s centralized operating model.
  • Recruit, onboard, train, and manage warehouse leadership and associates in new markets, fostering a culture of accountability, safety, and operational excellence.
  • Own daily warehouse operations during expansion phases, ensuring accurate and timely inbound, outbound, inventory, and transportation activities while meeting all SLAs.
  • Track, manage, and report on market-level OKRs and KPIs, including DOTIF, inventory accuracy, quality of service, productivity, and cost efficiency.
  • Monitor and manage daily volume, labor planning, and staffing forecasts to ensure operational continuity and scalability during ramp-up and steady-state operations.
  • Ensure strict adherence to SOPs, safety standards, and all state and federal cannabis distribution regulations, including inventory tracking, compliance reporting, and audits.
  • Partner cross-functionally with Central Operations, Engineering, Finance, People, and other stakeholders to align systems, tools, reporting, and processes during market launches.
  • Serve as the primary operational point of contact for vendors, carriers, and external supply chain partners in new and existing markets.
  • When not launching new markets, deploy to existing warehouses to lead strategic operational initiatives, pilot new processes or technology, and provide interim site leadership coverage as needed.
  • Drive continuous improvement initiatives using data, technology, and frontline insights to improve efficiency, accuracy, scalability, and customer experience across the network.
  • Communicate clearly, proactively, and professionally with internal teams and external partners, particularly in fast-moving, high-pressure, and ambiguous environments.

Requirements

  • Must be able to travel 75% of the time and up to three consecutive months in market
  • High empathy, excellent communication skills, and an interest in working directly with a wide array of people
  • Superior time management and organization
  • Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
  • High EQ, low ego, and a willingness to do everything, including manual labor
  • Delegation and project follow-up
  • Meticulous and detail-oriented
  • 2+ years of experience within a warehouse or logistics setting
  • 2+ years of experience managing a team of at least 30+ employees
  • Adaptability and flexibility
  • Familiarity with MS Office and various business software (e.g., ERP, CRM)
  • Must be 21 years or older
  • Ability to lift 50 lbs., bend, stretch, and twist
  • Clean driving record and ability to drive rental vehicles and larger vehicles a plus
  • Experience in the Cannabis industry preferred
  • Supply chain / data analysis training or the equivalent work experience
  • Project management and quantitative analysis expertise
Benefits
  • Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
  • Competitive salary starting at $90k - $100k depending on experience
  • 401k
  • Bonus opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
warehouse operationssupply chain managementprocess implementationperformance metricsinventory trackingcompliance reportingproject managementdata analysisquantitative analysisstaffing forecasts
Soft skills
communication skillstime managementorganizationadaptabilitytenacityempathydelegationdetail-orientedaccountabilityleadership