SaaS Consultant, Implementation & Support

N2JSoft, administrative and HR softwares

Consultant SaaS supporting clients with deployment and advanced functional support in a fintech environment. Engaging with clients to analyze needs and enhance product solutions.

Posted 4/27/2026full-timeRemote • 🇫🇷 FranceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Work on deployment projects: analyze clients' needs (accounting, finance, HR), configure the N2F solution, train users, and support the rollout until adoption.
Provide functional expertise in support: handle complex requests, diagnose functional issues, and document and consolidate cases encountered.
Contribute to the continuous improvement of the product: feedback customer needs and pain points, and participate in the solution’s evolution together with the product teams.

Requirements

What you’ll need

Initial experience in a software/SaaS environment (consulting, application support, etc.)
Comfortable with tools related to accounting, finance or HR (Sage, Cegid, SAP…)
Ability to quickly understand business needs and translate them into configuration
Enjoy solving concrete problems and supporting users
Curious, structured and quick to learn
Comfortable interacting with clients
Enjoy dynamic environments with varied topics.

Benefits

Comp & perks

Holiday bonus
Gift vouchers (Christmas, back-to-school)
Culture voucher
Music lessons
Team events throughout the year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaSconfigurationfunctional expertiseproblem solving

Soft Skills

curiositystructured thinkingquick learningclient interactionadaptability