Virtual Assistant, Customer Service

MyVA Support (MYVAS)

Virtual Assistant handling customer service inquiries remotely for My VA Support, requiring bilingual proficiency and customer service experience. Scheduling meetings and managing contact lists to support client needs.

Posted 7/31/2026full-timeRemote • 🇬🇹 GuatemalaJunior💰 $750 - $800 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in Microsoft Office and Google apps, with strong customer service experience and the ability to manage client needs effectively under pressure. English proficiency at the C1 level is essential for communication.

Highest-signal resume keywords

Microsoft Office ProficiencyGoogle Apps ProficiencyCustomer Service ExperienceEnglish Proficiency (C1 Level)Ability To Work Under Pressure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft WordMicrosoft ExcelMicrosoft PowerPointGoogle GmailGoogle MeetGoogle DocsGoogle SheetsGoogle FormsGoogle Slides

Soft Skills

CommunicationClient Management

Tools & Technologies

DeviceHeadsetHigh-Speed Internet Connection

Industry Keywords

Customer Service

About the role

Key responsibilities & impact

Responding to emails and phone calls
Scheduling meetings
Managing a contact list
Addressing various client needs as they arise

Requirements

What you’ll need

Proficiency in Microsoft Office products, such as Word, Excel, PowerPoint
Comfortable with using GOOGLE apps such as Gmail, Meet, Docs, Sheets, Forms, Slides, etc.
Ability to work under pressure
A minimum of 1-year experience in customer service
English proficiency at the C1 level
Must have your own device and headset
High-speed internet connection of at least 100 MB

Benefits

Comp & perks

100% remote job
50 USD in productivity bonus (paid in local currency)
25 USD in reliability bonus (paid in local currency)
50 USD in consecutive reliability bonus (paid in local currency)