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Virtual Assistant – Logistic, LATAM
MyVA Support (MYVAS)Virtual Assistant supporting U.S.-based home improvement company remotely. Responsibilities include customer service and data entry tasks for clients in LATAM.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and data entry proficiency, with a focus on effective communication and task prioritization in a fast-paced environment. Familiarity with home improvement retail operations enhances the ability to address client needs efficiently.
Highest-signal resume keywords
Customer Service ExperienceData Entry ProficiencyMicrosoft Office ProficiencyGoogle Workspace ProficiencyEnglish Proficiency (C1 Level)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryCustomer ServiceTask PrioritizationLogistics Coordination
Soft Skills
Solutions-Oriented ApproachEfficient Under Pressure
Tools & Technologies
Microsoft OfficeGoogle WorkspaceEmail Communication
Industry Keywords
Home Improvement RetailClient Service Requests
About the role
Key responsibilities & impact- Responding to customer inquiries via email and phone
- Scheduling meetings and coordinating logistics
- Managing contact and vendor lists
- Inputting and organizing large volumes of data
- Addressing client service requests in a timely, solutions-oriented manner
Requirements
What you’ll need- Proven experience working at Home Depot or in a similar home improvement retail environment is a plus.
- Customer service and data entry experience
- Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
- Comfortable using Google Workspace tools (Gmail, Meet, Docs, Sheets, Slides, etc.)
- Ability to prioritize tasks and work efficiently under pressure
- Minimum of 1 year in a customer service role
- English proficiency at C1 level
- Personal laptop/desktop and headset
- High-speed internet connection (minimum 100 MB)
Benefits
Comp & perks- Fully remote position
- $25 USD reliability bonus (paid in local currency)
- $50 USD productivity bonus (paid in local currency)
- $50 USD consecutive reliability bonus (paid in local currency)