Customer Service, Outreach Representative – Part-Time

MyVA Support (MYVAS)

Part-time Customer Service & Outreach Representative combining customer interaction, outbound calling, and lead qualification in a growing healthcare initiative.

Posted 4/29/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $650 per monthWebsite

About the role

Key responsibilities & impact

Conduct outbound calls to restaurants, bars, and hospitality businesses
Introduce the healthcare membership program professionally
Answer basic questions about the service and membership model
Build rapport with business owners and decision-makers
Assist in identifying potential member interest
Help schedule follow-up calls or meetings when applicable
Research businesses and identify decision-makers
Gather and verify contact information
Maintain organized lead and outreach records
Update spreadsheets and internal tracking systems
Document customer interactions and call outcomes
As the project evolves, may include appointment setting and follow-up outreach campaigns

Requirements

What you’ll need

Previous customer service experience required
Some sales or outbound calling experience preferred
Comfortable speaking confidently on the phone
Strong communication and follow-up skills
Adaptable and comfortable in startup-like environments
Organized and detail-oriented
Strong English communication skills

Benefits

Comp & perks

Competitive part-time base compensation
Opportunity to help shape future commission structures
Potential for long-term growth into a more sales-focused role

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer servicesalescommunicationfollow-upadaptabilityorganizationdetail-orientedrapport buildingphone confidence