Program Manager, Clinical Trial Operations
myTomorrows
full-time
Posted on:
Location Type: Hybrid
Location: Amsterdam • 🇳🇱 Netherlands
Visit company websiteJob Level
JuniorMid-Level
About the role
- Be the primary contact person for our BioPharma clients and internal stakeholders for the patient recruitment programs under your responsibility
- Be responsible for the onboarding and launch of new programs, including overseeing the development of patient recruitment materials (e.g., clinical trial landing pages with pre-screening questionnaires)
- Ensure a smooth-running program and insight-driven reporting
- Keep (financial) oversight of the program and manage all the ongoing activities and communication
- Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met
- Develop strong relations and trust with all stakeholders and keep them up to date on the progress of your programs
- Achieve and maintain high customer satisfaction
- Develop and advise on solutions to tackle operational issues along with relevant subject matter experts
- Contribute to improving our patient recruitment and pre-screening processes and strategies
- Support overall myTomorrows program performance and operations, as needed.
Requirements
- University degree in Life Sciences/Healthcare (preferred)
- 2+ years of trial / project management experience within the pharmaceutical industry / CROs
- Thorough understanding of clinical research and clinical trial patient recruitment
- Proven ability to manage complex, cross-functional programs with multiple internal and external stakeholders, ensuring timely delivery and budget oversight
- Experience leading client-facing programs, including managing expectations, communicating progress, and serving as a trusted partner to Sponsors and sites
- Strong communication and diplomatic skills, with the ability to navigate sensitive situations, balance stakeholder interests, and maintain productive long‑term relationships
- A commercial mindset, with the ability to understand commercial drivers, track program financials, and contribute to strategic decision‑making
- Basic understanding of how web pages and search engine ads function, to ensure a smooth collaboration with the Marketing and Product & Engineering teams
- A good eye for detail; thinking in processes/operations comes natural to you
- Able to prioritize, analyze issues, optimize processes and find / recommend alternative solutions
- Excellent verbal and written communication skills in English.
Benefits
- Impactful work that helps patients gain access to potentially lifesaving treatments.
- International work environment, scale-up energy and a flat organizational structure that encourages creativity and accountability.
- Competitive salary, annual performance bonus and an Employee Stock Option Plan.
- Great career development opportunities in a fast-growing company.
- Learning and development budget alongside internal knowledge sharing sessions.
- Attractive pension plan, full premium covered by myTomorrows.
- Hybrid working model.
- Policies to support working parents.
- Healthy lunch at the thriving Amsterdam office.
- Unlimited access to professional guidance by certified psychologists via OpenUp.
- Enjoy monthly events hosted by our vibrant Culture Club as well as an annual ‘myTomorrowland’ company-wide celebration!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementclinical researchpatient recruitmentbudget oversightprogram performanceprocess optimizationstrategic decision-makingtimeline managementstakeholder managementdata analysis
Soft skills
communication skillsdiplomatic skillsrelationship buildingproblem-solvingattention to detailprioritizationanalytical thinkingcustomer satisfaction focuscollaborationadaptability