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Project Specialist
Mythics, LLCProject Specialist 1 managing customer facing consulting projects at Mythics. Focusing on service delivery for technical teams while building client relationships and tracking project success metrics.
About the role
Key responsibilities & impact- Lead and manage projects with technical team members, ranging from 1 to 5 technical consultants
- Handle status reporting – authoring, communications, impact/risk assessments, etc.
- Lead management and account meetings by providing insights on the account, project schedule, scope and budget
- Work with Technical Team Leads to ensure all technical objectives are in scope, represented in the plan, and managed accordingly
- Manage all stakeholders and build strong customer and subcontractor relationships
- Serve as the primary project Point of Contact for our clients
- Manage and coordinate support of urgent and complex issues
- Assure scope and requirements are monitored and controlled throughout the project’s lifecycle
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Manage day-to-day client interaction, identify needs, expectations, and evaluate alternative business solutions
- Develop lasting relationships with client personnel that foster client ties
- Present project quality, client and team satisfaction, and project success metrics during project review meetings with the managing director
- Track and report weekly on-percent complete, schedule, burn, earned value, slippage, issues risks, and opportunities and other key project indicators
- Keep an accurate issues and risk tracking document with an associated mitigation plan
- Accurately forecast revenue, profitability, margins, bill rates and utilization
- Track and report team hours and expenses on a weekly basis
- Manage project budget and project profitability
- Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitor receivables for project
- Conduct weekly meetings with the Project Accountant
- Work with Sales, Operations Director, and Account Manager to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks and progress
- When appropriate, work directly with clients, or in concert with account management and/or team leads, to secure sign off on deliverables or documentation
- Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members
- Complete special projects, as assigned.
- Perform all other duties, as assigned.
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- 0-2 years’ experience working in roles within contracts, sales operations, and/or project management
- Experience working in a professional services environment a plus but not required
- Advanced knowledge of spreadsheet and database applications, data query tools, and MS Office applications, Excel
- Ability to learn and understand basic revenue models, P/L, cost-to-completion projections and be able to make decisions independently, in-line with business plan objectives
- Ability to learn and understand consulting pricing models and billing procedures
- Strong written and verbal communication
- Detail-oriented
- Organized with ability to multi-task and manage multiple projects simultaneously
- Self-managed
- Demonstrated ability to build positive relationships with internal and external customers
- Demonstrated ability to work efficiently and effectively under pressure and tight deadlines
- A focus and passion for customer experience
- Critical thinker, with ability to help create solutions and resolutions
- Team player
Benefits
Comp & perks- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
- Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementstatus reportingrisk assessmentbudget managementrevenue recognitionP/L analysiscost-to-completion projectionsconsulting pricing modelsdata query toolsExcel
Soft Skills
communicationdetail-orientedorganizationalmulti-taskingself-managementrelationship buildingproblem-solvingteam playercritical thinkingcustomer experience focus
Certifications
Bachelor's degree