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Project Specialist
Mythics, LLCProject Specialist 1 managing customer facing consulting projects at Mythics. Focusing on service delivery for technical teams while building client relationships and tracking project success metrics.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
project managementstatus reportingrisk assessmentbudget managementrevenue recognitionP/L analysiscost-to-completion projectionsconsulting pricing modelsdata query toolsExcel
Soft Skills
communicationdetail-orientedorganizationalmulti-taskingself-managementrelationship buildingproblem-solvingteam playercritical thinkingcustomer experience focus
Tools & Technologies
MS Officespreadsheet applicationsdatabase applications
Certifications & Qualifications
Bachelor's degree
Industry Keywords
professional servicesstakeholder managementclient interactionproject lifecycleproject profitabilityproject metricsaccount managementconsulting
About the role
Key responsibilities & impact- Lead and manage projects with technical team members, ranging from 1 to 5 technical consultants
- Handle status reporting – authoring, communications, impact/risk assessments, etc.
- Lead management and account meetings by providing insights on the account, project schedule, scope and budget
- Work with Technical Team Leads to ensure all technical objectives are in scope, represented in the plan, and managed accordingly
- Manage all stakeholders and build strong customer and subcontractor relationships
- Serve as the primary project Point of Contact for our clients
- Manage and coordinate support of urgent and complex issues
- Assure scope and requirements are monitored and controlled throughout the project’s lifecycle
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Manage day-to-day client interaction, identify needs, expectations, and evaluate alternative business solutions
- Develop lasting relationships with client personnel that foster client ties
- Present project quality, client and team satisfaction, and project success metrics during project review meetings with the managing director
- Track and report weekly on-percent complete, schedule, burn, earned value, slippage, issues risks, and opportunities and other key project indicators
- Keep an accurate issues and risk tracking document with an associated mitigation plan
- Accurately forecast revenue, profitability, margins, bill rates and utilization
- Track and report team hours and expenses on a weekly basis
- Manage project budget and project profitability
- Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitor receivables for project
- Conduct weekly meetings with the Project Accountant
- Work with Sales, Operations Director, and Account Manager to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks and progress
- When appropriate, work directly with clients, or in concert with account management and/or team leads, to secure sign off on deliverables or documentation
- Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members
- Complete special projects, as assigned.
- Perform all other duties, as assigned.
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- 0-2 years’ experience working in roles within contracts, sales operations, and/or project management
- Experience working in a professional services environment a plus but not required
- Advanced knowledge of spreadsheet and database applications, data query tools, and MS Office applications, Excel
- Ability to learn and understand basic revenue models, P/L, cost-to-completion projections and be able to make decisions independently, in-line with business plan objectives
- Ability to learn and understand consulting pricing models and billing procedures
- Strong written and verbal communication
- Detail-oriented
- Organized with ability to multi-task and manage multiple projects simultaneously
- Self-managed
- Demonstrated ability to build positive relationships with internal and external customers
- Demonstrated ability to work efficiently and effectively under pressure and tight deadlines
- A focus and passion for customer experience
- Critical thinker, with ability to help create solutions and resolutions
- Team player
Benefits
Comp & perks- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
- Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices