Program Manager

Myriad360

Program Manager leading complex enterprise technology and infrastructure programs for Myriad360 and its clients. Driving governance, financial visibility, risk mitigation, and executive customer alignment.

Posted 8/14/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $145,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex technology projects and multi-project programs, with a strong focus on financial acumen, risk management, and strategic alignment across delivery organizations. Proven ability to communicate effectively with executives and build trusted customer relationships to drive program success.

Highest-signal resume keywords

Program ManagementExecutive CommunicationFinancial AcumenRisk ManagementLeadership Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project GovernancePortfolio ReportingEnterprise Infrastructure DeploymentData Center ManagementCloud InfrastructureAI InfrastructureNetwork DeploymentAnalytical AbilitiesStrategic ThinkingDecision-Making

Soft Skills

Organizational SkillsCollaborationMentoringInfluencing OutcomesCustomer Relationship Management

Tools & Technologies

SmartsheetMicrosoft ProjectSalesforceMicrosoft 365Power BI

Industry Keywords

Technology ProjectsProfessional ServicesOperational ExcellenceCustomer SuccessResource Utilization

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the overall success of one or more strategic client programs and develop roadmaps aligned with customer and business objectives
Align related projects to program goals, balance competing priorities across workstreams, and drive strategic planning and long-term execution
Maintain visibility into program health across schedule, scope, budget, risks, resource utilization, and customer satisfaction
Ensure governance standards are consistently followed and escalate issues before they impact delivery
Lead executive-level customer meetings and present program health dashboards and reporting to internal leadership
Translate technical delivery into clear business outcomes and decision-ready insights
Partner with Project Managers, Finance, Account Management, and Delivery Leadership to forecast revenue and resource needs and improve forecast accuracy
Monitor margins, review change orders, identify financial risks, and maintain overall financial visibility without assuming day-to-day project accounting responsibilities
Identify program-level delivery risks, resource constraints, vendor risks, customer dependencies, schedule conflicts, scope expansion, and operational bottlenecks, and develop proactive mitigation strategies
Communicate risks early with clear, actionable mitigation plans
Mentor Project Managers, facilitate effective decision-making, drive accountability, and remove organizational obstacles
Build collaboration across departments and influence outcomes through leadership rather than hierarchy
Build executive customer relationships, understand long-term business goals, anticipate future opportunities, manage expectations, and resolve escalations to increase customer confidence
Partner with Sales, Account Management, Portfolio Leadership, Engineering, Field Services, Finance, Procurement, Operations, and Executive Leadership to drive alignment across delivery organizations

Requirements

What you’ll need

8+ years of managing complex technology projects
3+ years of managing multi-project programs
Experience leading enterprise infrastructure deployments
Strong executive communication skills
Excellent organizational and analytical abilities
Proven experience managing competing priorities
Demonstrated financial acumen
Strong understanding of project governance
Experience with portfolio reporting
Experience in enterprise technology delivery environments such as data centers, structured cabling, network deployments, cloud infrastructure, enterprise IT, AI infrastructure, or Professional Services organizations
Experience with tools such as Smartsheet, Microsoft Project, Salesforce, Microsoft 365, and Power BI is valuable
Strategic thinking and executive presence when communicating with customers, executives, and technical and senior leadership audiences
Leadership skills to build alignment, motivate teams, and drive accountability across multiple organizations
Business acumen and sound decision-making across customer success, operational excellence, financial performance, data, experience, and business priorities
Proactive risk-management mindset and ability to develop practical mitigation strategies
Ability to build trusted customer relationships
Must be based in the United States
Travel less than 10% may be required

Benefits

Comp & perks

Unlimited Paid Time Off (PTO)
Incentive compensation plans for all employees
Company-funded 401k contributions
Zero-cost employer-covered health insurance
Annual BYOD (Bring Your Own Device) reimbursement up to $500
Paid Parental Leave
Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
Quirky, diverse, respectful, high-performing coworkers