Director, Human Insights
Kraft Heinz
Invision
Director, Global Logistics
Myriad360
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $150,000 per year
Job Level
Lead
Tech Stack
ERP
About the role
- Lead and develop Myriad’s International Logistics function, overseeing all aspects of global shipping, export compliance, and customer support
- Manage a team responsible for freight coordination, quoting, documentation, and client communication
- Work closely with Sales, Order Management, Integration Centers, and our network of logistics partners to create a seamless, reliable process for delivering IT solutions to clients worldwide
- Provide leadership, direction, and professional development for the International Logistics team
- Develop and optimize processes to improve efficiency, reduce costs, and enhance customer satisfaction across international operations
- Oversee trade compliance programs to ensure adherence to regulatory requirements (EAR, ITAR, Incoterms, country-specific laws)
- Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to drive accountability and continuous improvement
- Build and maintain relationships with freight forwarders, carriers, customs brokers, and other third-party logistics partners
- Act as the escalation point for high-visibility shipments, client issues, and compliance questions
- Collaborate with Sales and Account Management teams to support quoting strategies, transit planning, and complex project rollouts
- Partner with Finance to manage budgets, control costs, and align logistics strategies with business goals
Requirements
- 7–10 years of experience in international logistics, supply chain management, or trade compliance, with at least 3 years in a leadership role
- Proven experience overseeing a team responsible for freight operations, export documentation, and client support
- Extensive experience navigating international tax regulations and ensuring compliance with global frameworks, including cross-border transactions, transfer pricing, and evolving OECD standards
- Proven expertise in change management and organizational transformation, driving strategic initiatives that elevate company performance, scalability, and operational excellence
- Strong knowledge of Incoterms, ECCN/HTS classification, export licensing, and customs clearance processes
- Demonstrated ability to manage complex logistics operations across multiple regions (APAC, EMEA, LATAM)
- Proficiency with ERP and Transportation Management Systems (NetSuite, SAP, or similar platforms)
- Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (advanced degree or certifications such as CSCP, CTL, or CTPAT preferred)
Benefits
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Zero-cost employer-covered health insurance
- Company-funded 401k contributions
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
international logisticssupply chain managementtrade compliancefreight operationsexport documentationchange managementorganizational transformationcustoms clearance processesECCN classificationHTS classification
Soft skills
leadershipteam managementclient communicationprocess optimizationrelationship buildingstrategic initiative drivingaccountabilitycontinuous improvementproblem-solvingcollaboration
Certifications
CSCPCTLCTPAT
