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About the role
Key responsibilities & impact- Reporting to the Head of Indirect, coordinate with local and central teams on operational topics
- Build and maintain tracking routines to monitor agent and reseller activity and performance
- Proactively identify onboarded but not-yet-active clients and agents/resellers with declining activity
- Design and roll out robust processes for Indirect channels
- Develop lightweight tools and automations to improve visibility into Indirect channel activity
- Gather and relay field feedback to central teams and suggest process/tool improvements
Requirements
What you’ll need- 2–4 years of experience in Ops, Sales Ops, or Business Ops with a strong process-oriented component
- Able to work with increasing autonomy on operational improvement projects, from scoping through to execution
- Comfortable with low-code / no-code tools (Make, Airtable, Google Sheets...), CRMs, and data visualisation (Power BI or equivalent)
- Rigorous, organised, and able to manage multiple workstreams in parallel
- Fluent in both French and English (central teams are English-speaking)
- Experience in a partner, reseller, or independent consultant network is a plus
Benefits
Comp & perks- Private Health Insurance (50% coverage)
- Food allowance - 11,5 EUR per day (50% coverage)
- 25 days annual holiday
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational improvementprocess designdata visualizationlow-code toolsno-code toolsCRMGoogle SheetsPower BIautomation developmentperformance monitoring
Soft Skills
process-orientedautonomyrigorousorganisedmulti-taskingcommunicationfeedback relaycollaborationproblem-solvingadaptability
