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Senior Manager, HR Operations Transformation
myPOSSenior Manager, HR Operations Transformation responsible for HR transformation projects at myPOS, a fintech company for payments solutions. Improving HR operations and analytics in a growing, international team.
About the role
Key responsibilities & impact- HR systems and process improvement
- Review current HR and Talent Acquisition processes
- Design and document clear, scalable HR processes
- Improve workflows for onboarding, employee changes, approvals, background checks, exits and other core HR activities
- Work with HR, Payroll, IT, Finance and other teams to ensure systems and processes connect properly
- Drive adoption of new processes, systems and ways of working across HR and the wider business
- Identify opportunities to automate repetitive HR tasks
- Lead practical AI use cases across HR
- Support the creation of dashboards and regular reporting across headcount, attrition, hiring, onboarding
Requirements
What you’ll need- Experience in HR systems, people operations, HR transformation or process improvement.
- Strong systems thinking and the ability to connect processes, tools and data.
- Experience improving HRIS, ATS, workflow or automation tools.
- Strong process-mapping and problem-solving skills.
- Good understanding of people data, reporting and dashboards.
- Confidence working with HR, Payroll, IT, Finance and Talent Acquisition teams.
- Curiosity and practical experience or strong interest in AI and automation.
- Experience working in a multi-country or scaling business environment.
- Strong project management and delivery skills.
- A hands-on, practical and improvement-focused mindset.
- Comfortable operating at pace and creating structure within a fast-changing environment.
- People leadership experience.
Benefits
Comp & perks- Excellent compensation package
- 25 days annual paid leave (+1 day per year up to 30)
- Full “Luxury” package health insurance including dental care and optical glasses
- Meal vouchers of 102.26 EUR per month
- Fully covered public transport pass for Sofia
- Fully covered Multisport card
- Free coffee, snacks and drinks at the office
- Annual salary reviews, promotions and performance bonuses
- myPOS Academy for upskilling and training
- Unlimited access to courses on LinkedIn Learning
- Annual individual training and development budget
- Refer a friend bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR systemsprocess improvementHRISATSworkflow toolsautomation toolsprocess mappingreportingdashboardsAI use cases
Soft Skills
systems thinkingproblem-solvingproject managementdelivery skillscuriosityhands-on mindsetimprovement-focused mindsetadaptabilitypeople leadershipcommunication