Salary
💰 $115,000 - $130,000 per year
About the role
- What Does Success Look Like As our Outreach Manager
- Shape Outreach & Marketing Strategy – Partner with leadership to develop strategies that drive growth and enhance brand awareness.
- Grow Our Enrollment Pipeline – Identify and cultivate new referral sources to bring more participants into our PACE program.
- Stay Ahead of the Market – Keep a pulse on competitors’ positioning to refine and enhance our outreach approach.
- Lead and Develop a High-Performing Team – Hire, train, mentor, and support outreach staff while ensuring they have the tools to succeed.
- Ensure Compliance & Best Practices – Oversee outreach and marketing activities to meet DHCS and CMS regulations.
- Build Meaningful Community Partnerships – Strengthen relationships with hospitals, providers, and community organizations to increase referrals.
- Enhance Outreach Processes – Evaluate and refine enrollment workflows to improve efficiency and participant experience.
- Leverage Data & Technology – Monitor and manage our CRM software to maintain accurate documentation and reporting.
- Collaborate for Success – Work closely with center leadership to meet enrollment goals and pass audits with confidence.
- Drive Enrollment & Marketing Execution – Implement marketing plans that deliver measurable results.
- Support Organizational Growth & Mission – Contribute to the organization’s overall success by working cross-functionally with teams, providing insights to improve outreach efforts, and ensuring that our enrollment strategies align with our mission of delivering high-quality care to seniors.
Requirements
- What Does An Ideal Candidate Need To Succeed?
- Experience that Makes an Impact – A proven track record of 5+ years in outreach, sales, business development, or marketing, preferably in healthcare, senior services, or a related field.
- Leadership & Team Development – 3+ years of experience in hiring, training, and mentoring outreach or sales teams to achieve growth goals.
- Strategic Thinking & Execution – Ability to develop and impleme nt effective marketing and enrollment strategies that drive results.
- Community Engagement Expertise – Strong skills in building relationships with referral sources, hospitals, providers, and community organizations to expand outreach.
- Data-Driven Approach – Proficiency in CRM systems and reporting to track outreach activities and ensure compliance with DHCS and CMS regulations.
- Regulatory & Compliance Knowledge – Understanding of state and federal regulations governing healthcare marketing and enrollment, particularly within a PACE or managed care setting (preferred).
- Strong Communication & Collaboration Skills – Ability to effectively present, negotiate, and collaborate with stakeholders at all levels.
- Adaptability & Problem-Solving – A resourceful approach to challenges with the ability to pivot strategies as needed.
- Mission-Driven Mindset – A commitment to improving the lives of seniors through compassionate and effective outreach efforts.
- Education & Experience – A bachelor’s degree in business, marketing, healthcare administration, or a related field is preferred. Equivalent experience will also be considered.