myPlace Health

Enrollment RN Manager

myPlace Health

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • 🇺🇸 United States

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Salary

💰 $135,000 - $145,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead and develop the enrollment clinical team across all sites.
  • Own the clinical side of enrollment: Oversee NFLOC and other Level of Care assessments, home safety evaluations, and enrollment-related clinical documentation to ensure completeness, accuracy, and timeliness.
  • Keep us audit-ready and compliant: Maintain high standards of documentation in the EHR and CRM.
  • Be the internal expert on PACE eligibility: Serve as a go-to resource on PACE eligibility criteria, enrollment rules, and NFLOC guidelines.
  • Drive collaboration across teams: Partner with Outreach, Center Leadership, Finance, Compliance, and Center Operations to align enrollment workflows with program capacity and strategic growth goals.
  • Use data to improve how we work: Track key enrollment metrics such as pipeline status, RN productivity, documentation timelines, and audit findings.
  • Lead clinical eligibility reviews: Facilitate clinical eligibility meetings, helping present and review nursing recommendations for potential participants.
  • Provide hands-on support when needed: Step in to complete home-based assessments and NFLOC evaluations when needed.
  • Optimize our systems and tools: Help implement or refine EHR and CRM workflows that support enrollment.
  • Identify and escalate risks: Spot clinical, operational, or regulatory risks that could impact eligibility, enrollment timing, or compliance.
  • Step in where it makes sense: Take on additional projects and responsibilities as needed to support enrollment operations and participant care.

Requirements

  • You are a licensed RN in California: You hold an active, unrestricted Registered Nurse (RN) license in the state of California.
  • You are clinically seasoned: You bring at least 5 years of nursing experience, ideally in geriatrics, case management, managed care, or community and home-based care.
  • You are a proven people leader: You have a minimum of 2 years of leadership or supervisory experience, including performance management, clinical oversight, and team development.
  • You care deeply about older adults: You have experience working with older adults and frail populations and are committed to dignity, safety, and person-centered care.
  • You are educated and growth-minded: You have an Associate’s degree in Nursing, and a BSN is strongly preferred.
  • You understand enrollment and compliance: You are familiar with enrollment processes, care coordination, and regulatory requirements; experience with PACE, Medi-Cal, or value-based care models is a plus.
  • You are tech-comfortable and data-aware: You are comfortable using Electronic Health Record (EHR) and Customer Relationship Management (CRM) systems for documentation, workflow management, and performance reporting.
  • You are a strong communicator and collaborator: You bring excellent communication, interpersonal, organizational, and problem-solving skills and can build trust across disciplines and levels.
  • You are field-ready when needed: You have a valid California driver’s license and reliable transportation to travel within the service area for home visits and assessments.
  • You prioritize safety and readiness: You have current CPR certification or are willing to obtain it within 60 days of hire.
  • You bring the power of language: You may offer bilingual skills, such as Spanish, Cantonese, Mandarin, or Vietnamese, which are highly preferred.
  • You are mission-driven at your core: Above all, you are passionate about helping frail older adults live safely and independently at home and want your work to reflect that purpose every day.
Benefits
  • Competitive Pay & Total Rewards
  • Performance-Based Incentives
  • Ongoing Growth & Feedback
  • Plan for Your Future
  • Health Coverage that Fits Your Life
  • More Than Just Medical
  • Generous Time Off
  • Support for Your Learning
  • Family Comes First

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
nursingclinical oversightenrollment processescare coordinationhome safety evaluationsNFLOC assessmentsperformance managementdata trackingdocumentation managementclinical eligibility reviews
Soft skills
leadershipcommunicationinterpersonal skillsorganizational skillsproblem-solvingcollaborationtrust-buildingcommitment to person-centered careadaptabilitygrowth mindset
Certifications
Registered Nurse (RN) licenseCPR certification