Support Administrator

MYOB

Seeking a Novated Support Administrator at Flare to assist customers during their lease journey. Join a diverse team improving the workplace experience for employees.

Posted 5/28/2026full-timeMelbourne • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Supporting our customers during their novated lease journey with Flare and ensuring everything runs smoothly from start to finish
Connecting with customers through different channels and helping out with their queries
Lending a hand with documentation for the settlement process
Managing the vehicle onboarding process and lease activations
Assisting with various in life lease management tasks such as keeping budgets on track or processing claims
Keeping our CRM leasing system up-to-date with accurate information
Taking care of any ad hoc admin tasks that pop up along the way

Requirements

What you’ll need

Experience in salary packaging, novated leasing, finance, or a similar field
A strong track record in customer support or engagement roles
Skilled at juggling multiple tasks and handling high call volumes with ease
Super organised and great at meeting deadlines
Excellent attention to detail skills

Benefits

Comp & perks

Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
Benefit from our partnership with Sonder, which supports the wellbeing of our team members
Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salary packagingnovated leasingfinancecustomer supportdocumentationlease managementbudget trackingclaims processingCRM systems

Soft Skills

customer engagementmulti-taskingorganizational skillsdeadline managementattention to detail