Customer Support

• Enter customer orders for auto glass parts and process customer returns
• Process daily cash, credit cards, and check deposits with accurate data entry
• Assist with inventory - interacting with operation warehouse inventory control
• Interact with customers via telephone and in-person providing information and assistance
• Manage customer accounts with discretion and escalate customer concerns as needed
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure a solution
• Keep records of customer interactions, process customer accounts and file documents
• Manage large amounts of incoming phone calls
• Develop working knowledge of the evolving products and services to better serve customers

Bilingual Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Agent, Parking Facility

Storage Customer Service Representative