Senior Client Success Manager, Advertising

MyFitnessPal

Sr. Client Success Manager managing advertising clients at MyFitnessPal.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $125,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client success and account management within the advertising industry, focusing on digital advertising products and campaign performance analysis. Proven ability to build strong client relationships and deliver actionable insights for campaign optimization.

Highest-signal resume keywords

Client Success ManagementDigital Advertising ProductsCampaign Performance AnalysisCRM ProficiencyInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCampaign Performance MetricsDigital AdvertisingProgrammatic AdvertisingSocial AdvertisingDisplay AdvertisingVideo AdvertisingNative AdvertisingMarketing Attribution ModelsUpselling and Cross-Selling

Soft Skills

Interpersonal SkillsPresentation SkillsCommunication SkillsDetail-OrientedProblem-Solving

Tools & Technologies

SalesforceAsanaGoogle AdsMeta AdsDSPs

Industry Keywords

AdvertisingMarketingClient RetentionCampaign ExecutionFortune 500 Clients

About the role

Key responsibilities & impact

Develop and maintain strong, long-term relationships with assigned clients
Act as the primary contact to understand clients' business objectives and align advertising solutions
Partner with internal creative, strategy, and media teams for campaign execution
Monitor performance metrics and proactively address issues
Lead the onboarding process for new clients, providing training or support
Identify upsell and cross-sell opportunities based on clients’ evolving needs
Deliver regular campaign performance reports and insights
Represent the voice of the client internally for product development
Drive high levels of client satisfaction and retention through value delivery

Requirements

What you’ll need

Bachelor's degree in Marketing, Advertising, Communications, or related field
6-8+ years of experience in client success, account management, or related roles in the advertising or marketing industry
Strong understanding of digital advertising products, including programmatic, social, display, video and native formats
Exceptional interpersonal, presentation, and communication skills
Ability to interpret campaign performance data and translate it into actionable strategies
Proficiency in CRM and project management tools (e.g., Salesforce, Asana)
Detail-oriented with the ability to manage multiple clients and campaigns simultaneously
Preferred Qualifications: Experience working at an advertising agency or media company; Knowledge of advertising platforms (e.g., Google Ads, Meta Ads, DSPs); Comfortable in fast-paced, deadline-driven environments; Experience working with Fortune 500 clients or large-scale ad campaigns; Familiarity with marketing performance metrics and attribution models.

Benefits

Comp & perks

Competitive salary and performance-based bonuses
Comprehensive benefits package (health, dental, vision, 401(k), etc.)
Flexible work environment
Opportunities for professional development and career growth
Face-to-Face Connections: Enjoy opportunities to meet and connect with your team members in person.
Flexibility At Its Best: Achieve the work-life balance you deserve with a flexible time-off policy.
Give Back: Volunteer days off to support what matters most to you.
Mentorship Program: Matched with a teammate to help you scale your skills.
Family-Friendly Support: Paid maternity and paternity leave, comprehensive support for fertility-related matters.
Wellness Comes First: Monthly Wellness Allowance for physical and mental well-being.
Celebrate Greatness: Reward and recognition platform for peers.
Elevate Your Health & Fitness: Access to MyFitnessPal Premium.
Unlock Your Potential: Access to virtual learning and development library.
Championing Inclusion: DEI Committee fostering a diverse workplace.
Healthcare Matters: Competitive medical, dental, and vision benefits.
Secure Your Future: Retirement savings program with employer match.