Customer Support Manager

MyEdSpace

Customer Support Manager at MyEdSpace improving customer experience and driving retention in a remote setting. Onboarding users, owning inquiries, and collaborating with sales and product teams.

Posted 7/20/2026contractRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 $700 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer success and support, with a strong ability to manage multiple tasks in a remote environment. Proficient in English at C1/C2 level, ensuring effective communication and representation of the company's mission.

Highest-signal resume keywords

Customer Success ExperienceC1/C2 English ProficiencyRemote Work ManagementTask ManagementUser Onboarding

ATS Keywords

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Applicant Tracking System Keywords

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Tools & Technologies

Computer (8GB+ RAM)Headset with MicStable Wired Internet

Industry Keywords

Customer InquiriesRevenue GenerationProduct Interaction

About the role

Key responsibilities & impact

Onboard new users
Own customer inquiries
Generate revenue
Interact with product team
Represent our mission

Requirements

What you’ll need

2+ years of customer success/support experience
C1/C2 English proficiency
Reliable home office setup - computer (8GB+ RAM), headset with mic, stable wired internet
Proven ability to manage multiple tasks and responsibilities in a remote work setting

Benefits

Comp & perks

up to $400 bonus
Health insurance
Professional development
Flexible working arrangements