My Money Matters

Marketing

• Own the B2C journey from employee's first touchpoint to becoming an active member.
• Master and manage email campaigns to engage public sector workers.
• Build out new channels and campaigns, creatively reaching members.
• Become the product expert, educating customers and reporting insights back to the business.
• Write and build email campaigns across various subjects weekly.
• Test new channels and work cross-functionally on campaign ideas.
• Plan and brainstorm in-person activations to engage future customers.
• Present B2C campaign numbers to senior leadership and explain changes.

Marketing Manager

Product Designer

• **What you'll be doing **
• - Owning UI and UX end-to-end across web, desktop, and mobile app, from concept to shipped product
• - Building and maintaining a world-class Figma design system with reusable components and consistent patterns
• - Designing intuitive onboarding flows that convert and retain members across a diverse public sector audience
• - Making complex financial data clear, meaningful, and actionable through thoughtful data visualisation
• - Leading UX on Max, our AI financial coaching product, shaping how members experience conversational finance
• - Running accessibility reviews to WCAG 2.2 AA standard, ensuring the product works for everyone
• - Collaborating daily with product, engineering, and marketing, contributing to sprint ceremonies and delivery planning
• - Using AI tools and automation to accelerate prototyping, ideation, and design production
• - Researching best-in-class patterns, running usability testing, and feeding insight back into the product

Senior Product Designer

• Owning the B2C member journey end-to-end, delivering engaging and value-driven experiences across multiple touchpoints.
• Planning, writing, building, and executing campaigns designed to drive engagement, activation, and product adoption.
• Identifying gaps and opportunities within the member journey, building lifecycle and CRM campaigns to improve member outcomes.
• Monitoring campaign and engagement performance, using data and insight to continuously optimise results.
• Presenting campaign performance, insights, and recommendations to senior stakeholders and leadership teams.
• Testing and exploring new channels, messaging, and growth opportunities using a data-led, test-and-learn approach.
• Creating compelling member-facing content across email, intranet, posters, and digital communications.
• Acting as the internal expert on member engagement, messaging quality, and customer communications.
• Supporting the development and continuous improvement of CRM journeys, marketing processes, and engagement frameworks.
• Collaborating cross-functionally with Customer Success, Product, and Commercial teams to improve the overall member experience.

B2C Marketing Manager

Attorney

• Act as the first point of contact for legal and contract queries across the business
• Support customer, supplier, and partner queries relating to contractual and legal matters
• Collaborate with external legal advisors and consultants on business and product legal matters
• Promote awareness and understanding of legal and contractual obligations across the organisation
• Identify opportunities to improve processes, controls, and documentation
• Maintain up-to-date knowledge of relevant legislation and legal developments
• Manage contracts register and work with Supplier and Partner managers to proactively renew relationships and deals
• Work closely with People and Culture to ensure employee contracts and amendments are accurate and compliant
• Support the implementation of the Organisations growth activities
• Partner with the sales team to ensure accurate and timely responses to customer queries
• Attend meetings and calls with internal and external stakeholders as required

Marketing Manager

Senior Product Designer

B2C Marketing Manager

Legal and Contract Specialist