Office Administrator

MY Mental Wellness

Join our team as an Administrative Office Assistant supporting client communication and administrative tasks within a healthcare setting. Proactive, organized, and detail-oriented individuals are preferred.

Posted 5/16/2026full-timeAlabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $25 per hourWebsite

About the role

Key responsibilities & impact

Support the daily operations of the practice by assisting with client communication, scheduling, referrals, and general administrative tasks
Serve as a central point of coordination between clients, therapists, and administrative processes
Maintain accurate logs and trackers (Call Log, Referral Tracker, etc.)
Ensure administrative workflows are followed consistently and thoroughly
Communicate payment-related information clearly and professionally when needed
Assist with basic billing tasks including charging services and supporting client balances
Support daily office operations and ensure a smooth and organized environment
Assist with administrative tasks, documentation, and coordination as assigned
Assist with social media coordination and content collaboration as directed

Requirements

What you’ll need

Experience with medical or mental health billing
Experience submitting insurance claims and working with payers
Familiarity with ICD-10 (and CPT codes preferred)
Experience verifying insurance benefits
Strong attention to detail and accuracy
Strong communication and customer service skills
Highly organized and detail-oriented
Ability to manage multiple tasks and prioritize effectively
Comfortable working within structured systems and processes
Proactive, reliable, and solution-oriented
Previous administrative experience preferred
Experience in a healthcare or mental health setting is a plus

Benefits

Comp & perks

401(k)
Dental insurance
Paid time off
Vision insurance
Wellness resources
Competitive compensation
Supplemental Benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical billingmental health billinginsurance claimsICD-10CPT codesinsurance verificationadministrative tasksdocumentationschedulingclient communication

Soft Skills

attention to detailcommunication skillscustomer service skillsorganizational skillsability to prioritizeproactivereliablesolution-orientedability to manage multiple tasksdetail-oriented