Senior Solutions Architect

My IT Crew

Senior Solutions Architect at My IT Crew, designing secure solutions and leading technical strategy for healthcare IT. Collaborating with teams to innovate and implement technologies.

Posted 7/11/2026full-timeBrooklyn • New York • 🇺🇸 United StatesSenior💰 $130,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudFirewalls

About the role

Key responsibilities & impact

Client Solution Strategy & Architecture (Primary Responsibility)
Working alongside the Account Management team, you serve as the technical leader throughout the sales process.
You lead technical discovery, identify business and technical requirements, and design secure, scalable solutions that solve the client's business challenges.
You develop solution architectures, scopes of work, implementation plans, and technical proposals, partnering with the Account Manager to present recommendations and move opportunities forward.
You join client-facing meetings alongside the Account Management team to ensure the technical aspects of every solution are clearly communicated, client questions are answered with authority, and nothing is lost in translation between the client, the business conversation, and delivery.
Once a solution is approved, Service Delivery assumes ownership for implementation while remaining aligned to the architecture you've established.
Success is measured by high client acceptance of proposed solutions, technically sound designs, profitable projects, and trusted advisor relationships with both clients and internal teams.
Technical Leadership & Standards
Working closely with the CTO, you lead the development and continuous evolution of the technical standards that guide how MYITCREW designs, delivers, and supports client environments.
This includes developing reference architectures, evaluating emerging technologies, recommending strategic vendors, and establishing best practices across our technology stack.
You ensure our solutions remain secure, scalable, repeatable, and aligned with both client needs and the company's long-term technology strategy.
Delivery Enablement
You ensure every solution is positioned for successful delivery.
Working closely with the Service Delivery team, you provide the technical guidance, documentation, and architectural oversight needed for seamless client onboarding and implementation.
While Service Delivery owns execution, you remain engaged to answer complex technical questions, clarify design decisions, and ensure the delivered solution aligns with the architecture that was sold.
Technical Escalations
You serve as the senior technical resource for complex client environments and engineering challenges that fall outside standard procedures.
When significant technical issues arise, you provide architectural guidance, help identify long-term solutions, and participate in Root Cause Analysis for systemic or recurring issues.
Your focus is not simply resolving today's problem, but improving the underlying architecture to prevent it from happening again.
Innovation & AI
You help shape the future of our technical practice by identifying opportunities to improve how we deliver services. This includes evaluating emerging technologies, developing new service offerings, improving solution design processes, and leveraging automation and AI to increase efficiency for both MYITCREW and our clients.
Your goal is to ensure we remain innovative, practical, and consistently ahead of the market.

Requirements

What you’ll need

8+ years in IT infrastructure, consulting, or managed services
Strong hands-on expertise: M365, Azure, AD/Entra ID, Networking, Firewalls, Security, Virtualization, Backup/DR, Endpoint Management
Proven success designing and implementing complex solutions
Experience with technical escalations and root cause analysis
Excellent communication, documentation, and organizational skills
Preferred MSP or healthcare IT experience
Experience supporting distributed, multi-site environments across multiple locations
Microsoft, Azure, Security, Networking, or Cloud certifications
Experience engaging with executive leadership
Familiarity with AI operations tools, automation platforms (n8n, Power Automate, etc.), or LLM-based workflow integration

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account My IT Crew Website LinkedIn All Job Openings 51 - 200 employees Founded 2016 🔒 Cybersecurity 🤝 B2B Cybersecurity
B2B
Healthcare My IT Crew is a full-service IT managed services provider that delivers strategic, custom IT support and cybersecurity solutions to small and mid-size businesses. They design, implement and maintain complete IT systems—including 24/7 monitoring, remote helpdesk support, risk assessments, and tailored security and scalability plans—so clients’ technology stays secure and operational. My IT Crew emphasizes prompt first-call resolution, proactive system vigilance, and industry-specific compliance (including services for healthcare organizations). Senior Solutions Architect Job not on LinkedIn 🔥 14 minutes ago 🏢🏡 Brooklyn – Hybrid 💵 $130k / year ⏰ Full Time 🟠 Senior 💻 Solutions Engineer Azure Cloud Firewalls Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Client Solution Strategy & Architecture (Primary Responsibility)
Working alongside the Account Management team, you serve as the technical leader throughout the sales process.
You lead technical discovery, identify business and technical requirements, and design secure, scalable solutions that solve the client's business challenges.
You develop solution architectures, scopes of work, implementation plans, and technical proposals, partnering with the Account Manager to present recommendations and move opportunities forward.
You join client-facing meetings alongside the Account Management team to ensure the technical aspects of every solution are clearly communicated, client questions are answered with authority, and nothing is lost in translation between the client, the business conversation, and delivery.
Once a solution is approved, Service Delivery assumes ownership for implementation while remaining aligned to the architecture you've established.
Success is measured by high client acceptance of proposed solutions, technically sound designs, profitable projects, and trusted advisor relationships with both clients and internal teams.
Technical Leadership & Standards
Working closely with the CTO, you lead the development and continuous evolution of the technical standards that guide how MYITCREW designs, delivers, and supports client environments.
This includes developing reference architectures, evaluating emerging technologies, recommending strategic vendors, and establishing best practices across our technology stack.
You ensure our solutions remain secure, scalable, repeatable, and aligned with both client needs and the company's long-term technology strategy.
Delivery Enablement
You ensure every solution is positioned for successful delivery.
Working closely with the Service Delivery team, you provide the technical guidance, documentation, and architectural oversight needed for seamless client onboarding and implementation.
While Service Delivery owns execution, you remain engaged to answer complex technical questions, clarify design decisions, and ensure the delivered solution aligns with the architecture that was sold.
Technical Escalations
You serve as the senior technical resource for complex client environments and engineering challenges that fall outside standard procedures.
When significant technical issues arise, you provide architectural guidance, help identify long-term solutions, and participate in Root Cause Analysis for systemic or recurring issues.
Your focus is not simply resolving today's problem, but improving the underlying architecture to prevent it from happening again.
Innovation & AI
You help shape the future of our technical practice by identifying opportunities to improve how we deliver services. This includes evaluating emerging technologies, developing new service offerings, improving solution design processes, and leveraging automation and AI to increase efficiency for both MYITCREW and our clients.
Your goal is to ensure we remain innovative, practical, and consistently ahead of the market. 🎯 Requirements
8+ years in IT infrastructure, consulting, or managed services
Strong hands-on expertise: M365, Azure, AD/Entra ID, Networking, Firewalls, Security, Virtualization, Backup/DR, Endpoint Management
Proven success designing and implementing complex solutions
Experience with technical escalations and root cause analysis
Excellent communication, documentation, and organizational skills
Preferred MSP or healthcare IT experience
Experience supporting distributed, multi-site environments across multiple locations
Microsoft, Azure, Security, Networking, or Cloud certifications
Experience engaging with executive leadership
Familiarity with AI operations tools, automation platforms (n8n, Power Automate, etc.), or LLM-based workflow integration Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Solution Engineer 🕒 June 10 KeyBank 10,000+ employees 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Intelligent Automation Engineer at KeyCorp focusing on Robotic Process Automation and system integration. Collaborating with stakeholders and AI platforms to design and implement scalable automation solutions. 🏢🏡 Brooklyn – Hybrid 💵 $69k - $105k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 Solutions Engineer 🦅 H1B Visa Sponsor RPA View More Solutions Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

IT InfrastructureConsultingManaged ServicesNetworkingFirewallsSecurityVirtualizationBackup/DREndpoint ManagementSolution Design

Soft Skills

Excellent CommunicationDocumentation SkillsOrganizational Skills

Certifications

Microsoft CertificationsAzure CertificationsSecurity CertificationsNetworking CertificationsCloud Certifications