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Administrative Assistant
My Hero VAVirtual Administrative Assistant supporting daily operations at a growing healthcare practice. Tasks include patient coordination, administrative support, and online business activities.
About the role
Key responsibilities & impact- Support daily administrative operations, patient coordination, and online business activities
- Manage patient communications, scheduling, insurance verification, document management, and general administrative tasks
- Assist with website updates, social media engagement, and online business support
- Manage emails, calendars, and appointment scheduling
- Coordinate patient follow ups and communications
- Verify insurance information and maintain accurate patient records
- Handle data entry, document management, and electronic forms through DocuSign
- Update website content and maintain online information
- Manage social media engagement on platforms such as Facebook and TikTok
- Support online advertising and marketing initiatives
Requirements
What you’ll need- Previous experience supporting healthcare, wellness, medical, or patient focused practices
- Strong organizational skills and attention to detail
- Experience with calendar management, scheduling, and email correspondence
- Comfortable handling patient communications and customer service responsibilities
- Experience with data entry, document management, and record maintenance
- Proficiency with Google Workspace (Gmail, Drive, Docs) and Microsoft Office (Word, Excel, Outlook)
- Experience using DocuSign or similar electronic document platforms
- Strong English communication skills (verbal and written) C1/C2 level
- Familiarity with insurance verification processes
- Experience using patient management or EMR systems
- Experience updating website content and supporting social media accounts
Benefits
Comp & perks- Fully Remote Work From Home Role
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydocument managementinsurance verificationcalendar managementschedulingpatient management systemsEMR systemswebsite content updatessocial media engagementonline advertising
Soft Skills
organizational skillsattention to detailcustomer servicecommunication skills