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Administrative Assistant
My Hero VAVirtual Administrative Assistant supporting daily operations at a growing healthcare practice. Tasks include patient coordination, administrative support, and online business activities.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data entrydocument managementinsurance verificationcalendar managementschedulingpatient management systemsEMR systemswebsite content updatessocial media engagementonline advertising
Soft Skills
organizational skillsattention to detailcustomer servicecommunication skills
Tools & Technologies
Google WorkspaceMicrosoft OfficeDocuSignFacebookTikTok
Industry Keywords
healthcarewellnesspatient coordinationmedical practicespatient records
About the role
Key responsibilities & impact- Support daily administrative operations, patient coordination, and online business activities
- Manage patient communications, scheduling, insurance verification, document management, and general administrative tasks
- Assist with website updates, social media engagement, and online business support
- Manage emails, calendars, and appointment scheduling
- Coordinate patient follow ups and communications
- Verify insurance information and maintain accurate patient records
- Handle data entry, document management, and electronic forms through DocuSign
- Update website content and maintain online information
- Manage social media engagement on platforms such as Facebook and TikTok
- Support online advertising and marketing initiatives
Requirements
What you’ll need- Previous experience supporting healthcare, wellness, medical, or patient focused practices
- Strong organizational skills and attention to detail
- Experience with calendar management, scheduling, and email correspondence
- Comfortable handling patient communications and customer service responsibilities
- Experience with data entry, document management, and record maintenance
- Proficiency with Google Workspace (Gmail, Drive, Docs) and Microsoft Office (Word, Excel, Outlook)
- Experience using DocuSign or similar electronic document platforms
- Strong English communication skills (verbal and written) C1/C2 level
- Familiarity with insurance verification processes
- Experience using patient management or EMR systems
- Experience updating website content and supporting social media accounts
Benefits
Comp & perks- Fully Remote Work From Home Role