Europe Ops Country Manager

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Ops Country Manager responsible for driving local market growth for iCliGo in Portugal's tourism and travel sector. Coordinating cross-functional teams and ensuring operational readiness in the market.

Posted 5/18/2026full-timeVila Nova de Gaia • 🇵🇹 PortugalMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as the primary leader and point of accountability for iCliGo in the assigned countries
Drive local market growth in line with company strategy and expansion priorities
Identify market opportunities, barriers, risks, and growth levers
Monitor country performance and recommend actions to improve business results, Travel Partner engagement, and customer experience
Support the successful launch, scaling, and long-term consolidation of iCliGo in the market
Coordinate with global shared service teams based in Portugal to ensure the countries are properly supported
Align local priorities with internal teams across Customer Support, Travel Product, Legal, Finance, HR, Marketing, Tech, Operations, and Project Management
Ensure the country is operationally prepared for launches, campaigns, growth initiatives, and process changes
Monitor service quality, operational bottlenecks, and local execution risks
Track local priorities, dependencies, and execution plans with discipline and clarity

Requirements

What you’ll need

Proven experience in roles such as Country Manager, Market Manager, Operations Manager, Business Manager, or similar
Strong experience in cross-functional leadership and execution in the tourism and travel sector (mandatory)
Experience working in fast-growing, changing, or international business environments
Strong commercial mindset and understanding of local market dynamics
Ability to influence multiple stakeholders without relying solely on direct hierarchy
Strong problem-solving and decision-making skills
Excellent organizational skills and execution discipline
High sense of ownership, urgency, and accountability
Strong communication skills in both the local market language and English
Experience in travel, marketplaces, tech-enabled services, direct sales, or community-based businesses is a strong plus.

Benefits

Comp & perks

Competitive salary based on experience and expertise
2 extra days of annual leave (including your birthday off)
Travel perks at net rates

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

cross-functional leadershipproblem-solvingdecision-makingorganizational skillsexecution disciplineownershipurgencyaccountabilitycommunication skills