MVM, Inc.

Compliance and Quality Control Manager

MVM, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Arizona • Texas • United States

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About the role

  • Ensure ongoing program-wide compliance with contract policies, procedures, and guidance; applicable laws and regulations; and MVM policies and procedures
  • Lead the implementation and management of the Quality Control program
  • Participate in the recurring review/updating of all programmatic policies, procedures and training materials to incorporate best practices and validate ongoing compliance
  • Support drafting and development of new policies and procedures
  • Conduct regularly scheduled and unannounced internal audits of operations and mission supporting departments to ensure program compliance
  • Conduct regularly scheduled and unannounced internal audits of system data and contract records
  • Analyze inspection data to identify patterns or trends
  • Perform root cause analyses of performance or compliance issues as needed
  • Determine appropriate corrective actions in coordination with managers
  • Track completion and assess effectiveness of all corrective actions
  • Ensure contractual compliance with all reporting requirements for all areas of MVM
  • Immediately inform MVM Management and program stakeholders of any potential issues or noncompliance
  • Make thoughtful recommendations to improve compliance and the overall service and care provided by MVM
  • Maintain comprehensive, well-organized records of all compliance activities
  • Perform all other duties as assigned

Requirements

  • Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree)
  • Have at least two years of documented experience in a field related to security, law, social work, detention, corrections, or similar occupational area
  • Demonstrate management and supervisory experience applicable to the goals and objectives of this requirement and appropriate for a similar program environment
  • Two (2) years of experience in either compliance, quality assurance, or another field related to the implementation and monitoring of programmatic compliance to licensing, accreditation, and/or policies
  • Available to work a flexible schedule, including nights and weekends
  • Must be able to travel for extended periods of time (up to 50%)
  • Have strong organizational and interpersonal skills
  • Must possess excellent written and verbal communication skills
  • Be able to manage multiple priorities simultaneously and follow through successfully.
Benefits
  • Health insurance
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliancequality assuranceroot cause analysisdata analysisinternal auditspolicy developmentcorrective actionsreporting requirementsprogram managementtraining materials development
Soft Skills
organizational skillsinterpersonal skillswritten communicationverbal communicationmanagement experiencesupervisory experiencemulti-priority managementproblem-solvingrecommendation skillsattention to detail