Muvr

Deal Desk Analyst

Muvr

contract

Posted on:

Location Type: Remote

Location: Philippines

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Tech Stack

About the role

  • Triage incoming deal submissions and change requests; own ticketing / intake workflow and SLAs.
  • Manage discounting, approval routing and exception workflows per approval matrices and pricing policy.
  • Prepare, validate and produce quotes and proposal documents (CPQ or templated quoting tools, spreadsheets, PDF proposals).
  • Review commercial terms and pricing for accuracy; coordinate with Finance and Legal on non-standard terms.
  • Ensure contract and quote data is correctly captured in the CRM (opportunities, line-items, custom objects) and billing systems.
  • Maintain and enforce deal desk policies: discount thresholds, approval authorities, standard T&Cs, bundling/pricing rules.
  • Operate and configure deal desk tools (CPQ, quoting platforms, e-signature tools); coordinate with RevOps on integrations.
  • Track and report deal desk metrics: turnaround time, approval volumes, discount leakage, quoting accuracy, and reason codes.
  • Run periodic audits of closed/won deals to surface policy exceptions and revenue leakage.
  • Partner with Sales enablement to train reps on deal submission standards and self-service tools.
  • Drive continuous improvement: streamline approval flows, reduce manual work, and propose automations.
  • Support month / quarter close activities related to bookings, recognition and audit requests.

Requirements

  • 2–5 years experience in a deal desk, sales operations, revenue operations, or similar commercial operations role (B2B SaaS experience preferred).
  • Hands-on experience with CRM quoting workflows (Salesforce, HubSpot, or equivalent).
  • Experience with CPQ or quoting tools (Salesforce CPQ, Conga, PandaDoc, etc.) strongly preferred.
  • Strong attention to detail and comfort reviewing contracts, pricing tables, SOWs and commercial terms.
  • Excellent communication skills and customer service approach to support sales reps under tight timelines.
  • Proficiency with spreadsheets (advanced Excel / Google Sheets); familiarity with basic SQL or scripting is a plus.
  • Comfortable enforcing policy while maintaining positive stakeholder relationships.
  • Process-oriented with demonstrated ability to document workflows and maintain SLAs.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
CPQquoting toolsCRM workflowsadvanced ExcelGoogle Sheetsbasic SQLscriptingcontract reviewpricing analysisworkflow documentation
Soft Skills
attention to detailcommunication skillscustomer servicestakeholder relationship managementprocess-orientedproblem-solvingtrainingcontinuous improvementtime managementcollaboration