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Mutual Capital Group, Inc.

Product Manager

Mutual Capital Group, Inc.

Product Manager responsible for insurance product growth through pricing insight and analytics. Collaborating cross-functionally to drive profitability and operational excellence.

Posted 5/2/2026full-timeWyalusing • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $118,000 - $147,000 per yearWebsite

About the role

Key responsibilities & impact
  • Product Development & Research:
  • Lead industry data and carrier rate structure research to identify opportunities for product differentiation, modernization, and portfolio growth from a portfolio and pricing perspective.
  • Analyze portfolio datasets (Quote, Inforce, and Loss Ratio) to develop data-driven recommendations related to pricing, segmentation, workflow efficiency, coverage updates, and appetite refinement.
  • Evaluate pricing and portfolio performance trends by class, industry group, segment, hazard level, geography, and distribution channel to inform strategic product decisions.
  • Serve as the subject matter expert on market trends, emerging risks, and portfolio performance drivers impacting assigned products.
  • Build business cases for product updates, expansion opportunities, and strategic product initiatives using quantitative and qualitative insights.
  • Requirements, Delivery & Testing:
  • Develop comprehensive business requirements for pricing, rate, workflow, and system enhancements.
  • Work cross-functionally (IT, Underwriting, Sales) to ensure system implementation accurately reflects business strategy.
  • Validate impacts across quoting, underwriting workflow, policy issuance, forms, billing, and downstream systems.
  • Support and execute UAT for complex or multi-state product changes.
  • Regulatory & Filing Leadership:
  • Own filing strategy and end-to-end execution to DOI for assigned lines/states/projects in coordination with Actuarial and Compliance.
  • Oversee the creation and submission of regulatory filings related to rates.
  • Ensure regulatory alignment and audit readiness across all product components.
  • Respond to department objections, inquiries, and requests with well-supported analytical and strategic rationale.
  • Partner with Actuarial to evaluate rate need, segmentation results, loss trends, and performance drivers.
  • Data & Performance Monitoring:
  • Analyze portfolio indicators including Quote Data, Inforce Data and Loss Ratio Data to understand underlying causes of changes.
  • Recommend rate, rule or workflow adjustments based on performance insights.
  • Monitor short-term and long-term performance outcomes from prior product changes and adjust strategy when needed.
  • Build structured analyses to diagnose emerging issues.
  • Cross-Functional Collaboration:
  • Serve as a primary subject matter expert for assigned products across Underwriting, Sales, Claims, IT, and Compliance teams.
  • Communicate product strategy, performance trends, change impacts, and roadmap updates to leadership and stakeholders.
  • Provide detailed training, documentation, and communication materials for product changes.
  • Facilitate cross-functional planning and implementation of product changes, ensuring alignment between business intent and system execution.
  • Collaborate closely with Underwriting leadership to ensure appetite, guidelines, and workflows remain aligned with product strategy.
  • Represent Product in cross-department meetings, initiatives, or working groups.
  • Operational & Workflow Improvements:
  • Identify opportunities to improve underwriting workflow efficiency, referral logic, rating accuracy, STP capabilities, and ease of doing business.
  • Identify process gaps and recommend improvements to documentation standards, governance processes, and cross-functional communication.
  • Partner with Operations, IT, and Underwriting to reduce friction and streamline interactions for both internal staff and agents.

Requirements

What you’ll need
  • Bachelor’s degree in business, insurance, finance, analytics, economics, or a related field (or equivalent experience).
  • Experience supporting insurance product development, underwriting, compliance, or regulatory functions.
  • Strong analytical skills with the ability to interpret performance data and translate insights into action.
  • Proficient in Excel.
  • Experience writing business requirements and supporting system or product changes.
  • Strong communication, organization, and documentation skills.
  • Experience with P&C insurance products and state insurance filings.
  • Experience with ISO/AAIS materials, rating engines, or underwriting systems.
  • Experience leading UAT or validating rating logic and workflows.
  • 5-8 years experience preferred

Benefits

Comp & perks
  • Paid Time Off
  • Paid holidays - 7 per year
  • Paid Employee STD/LTD/Life/AD&D
  • Health Insurance Options- medical, dental, vision
  • Corporate Funded Retirement Plan/401k
  • Corporate Bonus Program
  • Strong Continuing Education Assistance with Program Completion Bonus Structure

ATS Keywords

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Hard Skills & Tools
data analysisbusiness requirements writingUAT executionpricing analysisportfolio performance evaluationworkflow efficiency improvementregulatory filingquantitative analysisqualitative analysisinsurance product development
Soft Skills
analytical skillscommunication skillsorganizational skillsdocumentation skillscross-functional collaborationstrategic thinkingproblem-solvingleadershiptrainingstakeholder engagement