Korean Content Operations Specialist

Musixmatch

Content Operations Specialist managing Korean-speaking clients for Musixmatch. Translating, engaging community, and ensuring quality for Korean content.

Posted 6/12/2026part-timeBologna • 🇮🇹 ItalyMid-LevelSenior💰 €25,000 - €30,000 per yearWebsite

About the role

Key responsibilities & impact

Translate and manage communication with Korean-speaking clients and internal stakeholders.
Actively engage with and grow the Korean contributor community.
Fulfill client requests with a strong focus on quality and customer satisfaction.
Provide structured feedback on product issues to support continuous platform improvement.
Lead recruitment efforts to expand and strengthen the Korean contributor base.
Conduct Korean language quality assurance to uphold content standards.
Participate in meetings and calls, providing interpretation support as needed.

Requirements

What you’ll need

Full professional proficiency in both written and spoken Korean and English. Italian is a plus.
Strong interpersonal and customer service skills: empathy, patience, and clear communication.
Tech-savvy mindset with analytical thinking and strong problem-solving ability.
Ability to manage multiple tasks and priorities in a fast-paced environment.
A genuine interest in music, music technology, or the music industry is a strong plus.
Nice to have: Prior experience in community management, localization, or content operations.
Familiarity with the music industry or streaming platforms.
Experience with QA processes or translation tools.

Benefits

Comp & perks

Relocation to Bologna (Italy) or remote work. We are a hybrid company.
Italian and English language lessons.
Top-class tech and equipment.
Company-wide retreats.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Korean language proficiencyEnglish language proficiencyItalian language proficiencyquality assurancecommunity managementlocalizationcontent operationsanalytical thinkingproblem-solving

Soft Skills

interpersonal skillscustomer service skillsempathypatienceclear communicationtask managementprioritizationadaptability