System Administrator – Training and Support Specialist

Museo Nazionale Scienza e Tecnologia

Support Specialist providing assistance and training for the FACET system in Honolulu, Hawaii. Focused on customer service and technical support with requirements for onsite visits.

Posted 5/2/2026full-timeHonolulu • Hawaii • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Effectively and efficiently fielding support calls for FACET system.
Escalating challenging calls to next level support engineers and following up to ensure call hand over.
Going onsite to the actual location of the FACET system to perform regular daily maintenance and support.
Managing and grooming files and data used by FACET support team members during site visits.
Assisting with training new FACET support engineers.
Delivering on call, on-line and in-person FACET training and assistance.
Weekly pick-up and drop-off deliveries.
Weekly support visits for each unit that has a FACET system that is in port and/or upon request by FACET users.
Must be able to travel internationally or domestically to provide FACET support.
Must be self-managed and driven to get the job done with little to no supervision.
Must be able to perform "ad hoc" demos or briefs of the FACET system.

Requirements

What you’ll need

High school diploma or equivalent; Associate’s degree or higher preferred.
Prior Navy S1, S2, S6 or S8 experience preferred with experience in the Logistics field.
Excellent Customer Service and Training experience in IT field.
Minimum Certifications Server+, Network+, MCITP, MCSA, or CCNA preferred.
Must be able to lift 40-pound box at minimum.
Must have reliable transportation to travel to different naval bases.
Must have a valid/current driver’s license and passport.
Proficiency in using the Microsoft Office suite of software.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Museo Nazionale Scienza e Tecnologia Website LinkedIn All Job Openings 51 - 200 employees Founded 1953 📚 Education 📱 Media 🔬 Science Education
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Science Museo Nazionale Scienza e Tecnologia is a prominent science and technology museum located in Italy, dedicated to the promotion of scientific culture and education. It offers a wide range of exhibits, educational programs, and activities aimed at enhancing the public's understanding of science and technology through interactive displays and historical artifacts. System Administrator – Training and Support Specialist 🔥 17 minutes ago 🏢 Honolulu – Onsite 💵 $55k - $65k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Effectively and efficiently fielding support calls for FACET system.
Escalating challenging calls to next level support engineers and following up to ensure call hand over.
Going onsite to the actual location of the FACET system to perform regular daily maintenance and support.
Managing and grooming files and data used by FACET support team members during site visits.
Assisting with training new FACET support engineers.
Delivering on call, on-line and in-person FACET training and assistance.
Weekly pick-up and drop-off deliveries.
Weekly support visits for each unit that has a FACET system that is in port and/or upon request by FACET users.
Must be able to travel internationally or domestically to provide FACET support.
Must be self-managed and driven to get the job done with little to no supervision.
Must be able to perform "ad hoc" demos or briefs of the FACET system. 🎯 Requirements
High school diploma or equivalent; Associate’s degree or higher preferred.
Prior Navy S1, S2, S6 or S8 experience preferred with experience in the Logistics field.
Excellent Customer Service and Training experience in IT field.
Minimum Certifications Server+, Network+, MCITP, MCSA, or CCNA preferred.
Must be able to lift 40-pound box at minimum.
Must have reliable transportation to travel to different naval bases.
Must have a valid/current driver’s license and passport.
Proficiency in using the Microsoft Office suite of software. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service Representative 🕒 February 23 U-Haul 10,000+ employees 🚗 Transport 🏢 Enterprise 🛒 Retail Website LinkedIn All Job Openings Customer Service Representative at U-Haul assisting customers with products and services. Performing equipment inspection, managing rentals, and maintaining customer satisfaction. 🏢 Honolulu – Onsite 💵 $19 - $21 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Service Representative II 🕒 February 20 Mohawk Industries 10,000+ employees 🛒 Retail 🛍️ eCommerce Website LinkedIn All Job Openings Customer Service Representative at Dal-Tile supporting customers with inquiries and transactions. Manage account management tasks in a high-pressure call center environment. 🏢 Honolulu – Onsite 💵 $47k - $60k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Service Call Agent 🕒 July 2, 2025 Obran Cooperative 51 - 200 🌍 Social Impact Website LinkedIn All Job Openings Be the cheerful face of Hawaii PMVI, assisting industry partners with technical support inquiries. 🏢 Honolulu – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

FACET system supportdata managementtraining deliverymaintenance supportad hoc demonstrationscustomer servicelogistics experiencelifting 40-pound boxesMicrosoft Office proficiency

Soft Skills

self-managementdrivencommunicationteam collaborationproblem-solving

Certifications

Server+Network+MCITPMCSACCNA